Job Description

Data & Reporting Analyst


Type of job: Full Time


Hours: 40hrs


Location:

On-site

Leicester LE4 with a move to LE18 in Summer 2026

(hybrid to start but will be onsite from SUMMER 2026)

About us

At Personal Homecare Pharmacy, our patients are at the heart of everything we do. As a fast-growing distance-selling pharmacy with over 10 years of experience supporting patients nationwideparticularly within fertility carewe pride ourselves on delivering exceptional service and shaping a gold-standard homecare experience.


As we continue to expand and strengthen our data-driven decision-making, we are introducing an exciting new role within the organisation:


This is a key opportunity for someone passionate about data, analysis, quality improvement, and digital transformation- someone who enjoys problem-solving, supporting colleagues, and driving better outcomes through accurate, meaningful insights.

Role Overview

The Data & Reporting Analyst plays a vital operational and analytical role, supporting the Head of Business Insight & Analytics and helping to build strong data culture across the organisation.


You will assist with data collection, cleaning, reporting, and visualisationensuring all departments have access to meaningful, reliable information. You will help build and refine datasets, support the development of Power BI reporting, and champion improvements in data quality. In addition, you will support operational duties where required and contribute to patient-focused activities to develop a well-rounded understanding of the business.


This is initially a hybrid role, transitioning to a full-time office-based position in Summer 2026. It combines analytical responsibilities with operational exposure, enabling you to develop a comprehensive understanding of pharmacy workflows, patient journeys, and system processes while actively contributing to digital transformation across the organisation.

Key Responsibilities:

Data & Insights Support

Collect, clean, validate, and organise datasets to maintain accuracy and reliability. Build basic Power BI reports and visual summaries using verified datasets. Support dataset refinement as systems evolve (Magento and others). Assist in trend analysis, variance analysis, and KPI monitoring. Maintain reporting logs, dashboards, and data tracking templates. Prepare draft reports and visuals for senior review.

Data Literacy & Internal Support

Act as a liaison between operational teams and the analytics function. Support colleagues in understanding data collection and validation processes. Provide informal guidance on Power BI navigation. Encourage consistent, data-driven practice across all departments.

Information Security & Compliance Support

Monitor routine data handling practices to ensure alignment with policy and SOPs. Process user access requests following established procedures. Maintain access logs and support regular user-access reviews. Assist in documentation for audits and compliance (GDPR/data protection). Escalate data integrity concerns promptly.

Market, Research & Performance Monitoring

Conduct desk research to gather competitor, industry, or trend insights. Assist in producing summary reports for management review. Support tracking and monitoring of performance metrics.

Operational & Administrative Support

Learn pharmacy workflows for contextual understanding. Assist with maintaining accurate digital records and operational documentation. Contribute to process improvement discussions with practical observations. Support stock accuracy and general organisational duties where required.

What Were Looking For

Essential

Minimum 5 years experience in data analysis, reporting, digital systems, or a similar role. Strong computer literacy, including Excel and basic analytics tools. Experience working with datasets, dashboards, or BI outputs. Excellent communication skills, written and verbal. High attention to detail and strong organisational skills. Proven ability to interpret data and present findings clearly. Basic understanding of GDPR and data protection principles. Ability to work independently and collaboratively. Curious, proactive, and solution-focused approach. Experience with Power BI Desktop.

Desirable

Experience in healthcare, pharmacy, logistics, or similar environments. Customer service or cross-team communication experience.

Rewards & Benefits

Competitive salary Progression opportunities Generous holiday allowance Paid birthday leave + volunteer day Pension scheme NHS discount scheme Supportive, inclusive environment

Equal Opportunities

Personal Homecare Pharmacy is proud to be an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment where all colleagues feel valued, supported, and able to thrive.