Job Description

Job description

Job Title:

Dealer Principal

Company:

It's Cold Inside Limited

Location:

Ledbury, UK

About It's Cold Inside Limited (trading as Coldtraila & Trek Trailers Three Counties):

It's Cold Inside Ltd, part of the prestigious Trek Group, are market leaders in the sale and hire of commercial, equestrian and leisure trailers and vehicles. Under the Coldtraila brand we are also the Country's largest, importer, manufacturer and distributor of light (<3500kg) refrigerated trailers.

Position:

We are seeking a dynamic and experienced

Dealer Principal

to lead our operations at our depot located between Worcester and Hereford. The successful candidate will be responsible for overseeing all aspects of our business, including sales, service, and hire operations, managing a team of 7 full time employees in addition to a number of temporary drivers depending on the time of year. This role demands a strategic leader with a proven track record in management, customer service skills, and the ability to drive business growth through identification of new opportunities.

Key Responsibilities:

Leadership and Management:

Oversee daily operations, ensuring smooth and efficient processes across all departments. Lead, mentor, and develop a team of sales, service, and administrative professionals. Foster a positive and productive work environment, promoting teamwork and high morale.

Sales and Business Development:

In partnership with sales, hire and service departments, implement strategies to achieve revenue and profit targets. Identify new business opportunities and build strong relationships with potential clients. Monitor market trends and competitor activities to stay ahead in the industry.

Customer Service:

Ensure exceptional customer service standards are met and maintained. Handle escalated customer inquiries and complaints, providing timely and effective solutions. Seek ways to enhance the customer experience.

Financial Management:

Prepare weekly reports on revenue and performance. Monitor financial performance, identifying areas for cost reduction and profit enhancement. Managing cash flow including funding lines and supplier payments. Ensure compliance with financial and regulatory requirements. Attending quarterly group update meetings, reviewing and reporting on monthly accounts, with monthly and yearly budget input.

Operations and Logistics:

Oversee stock management, ensuring optimal stock levels and product availability. Maintain efficient operational processes and systems.

Marketing and Promotion:

In partnership with our marketing team, develop and execute marketing plans to promote products and services. Organise promotional events such as shows and events to increase brand awareness and customer engagement.

Experience:

Proven experience in a similar managerial role, preferably in the agricultural or automotive industry. Experience using a Dealer Management System (DMS) such as Pinewood preferred but not essential. Strong leadership and team management skills. Excellent sales and business development acumen. Outstanding customer service and communication skills. Solid financial management and budgeting abilities. Proficient in operational and logistical management. Knowledge of marketing and promotional strategies. Ability to work under pressure and make informed decisions. Familiarity with the region and local market is a plus.

Remuneration:

Competitive salary proportionate with experience. OTE 70k + Car. Performance-based bonuses. Benefits package. Free access to Help@Hand which provides our employees with a range of free benefits including 24/7 unlimited remote GP appointments, physiotherapy sessions, unlimited mental health support, savings & discounts on everyday shopping and much more.

Hours: 8.30am-5pm Monday to Friday, 9am - 1pm Saturdays

Job Types: Full-time, Permanent

Pay: 70k OTE per year

Benefits:

Additional leave Company events Company pension Free parking On-site parking
Schedule:

Day shift Weekend availability
Experience:

Agricultural or automotive industry: 1 year (preferred) sales and business development: 1 year (preferred)
Work authorisation:

United Kingdom (required)
Work Location: In person

Job Type: Full-time

Pay: Up to 70,000.00 per year

Benefits:

Canteen Company events Company pension Free parking Health & wellbeing programme Life insurance On-site parking
Work Location: In person