Job Description

Renault Trucks Essex

is looking for an

experienced

Workshop Manager to manage a large workshop of technicians, you will therefore be experienced in supervising colleagues along with the control of work going through the workshop, a Retail Dealership workshop background is desirable.

Offering a basic up to 55,000 (DOE) with a 10% KPI driven bonus, 7% matched pension scheme, 25 days holiday plus BHs, a Healthcare Cashback scheme and lots of offers via our Works perks scheme.

Hours: Monday to Friday 40 hours - 08.00-17.00

As the most senior colleague below the Dealerpoint Manager, the Workshop Manager's core role is to proactively manage the customers' journey from "planning, arrival, quality of work through to Invoice / Claim closure. Ensuring that service and repair work is completed to time and quality standards and all invoice / claim documents are complete and accurate. Managing customer expectations, job profitability and workshop productivity targets will be a daily focus to ensure that workshop profitability is optimised. The motivation, personal development and performance Management of the team is a key part of the role along with and dealing with employee issues on a day to day basis.

Skills and Experience

HGV workshop experience at supervisor or above level Employee (Technician) management / supervisory skills and experience Identifying employee ongoing training needs Reporting workshop KPI's Budgeting and planning of workshop productivity / efficiency Customer facing experience with the ability to problem solve Ideally a level 3 HGV Technician qualification

Benefits:

25 days holiday and rising with service Pension scheme - 7% matched Healthcare Cash Back Scheme Employee discounts across Retailers, Cinemas, Services +++ Cycle to Work Scheme
Renault Truck Commercials is an Equal Opportunities Employer

Job Types: Full-time, Permanent

Pay: 50,000.00-55,000.00 per year

Benefits:

Company car Company pension Cycle to work scheme Employee discount Enhanced maternity leave Enhanced paternity leave Free parking Health & wellbeing programme On-site parking Referral programme Sick pay Store discount
Application question(s):

Do you have the Right to Work in the UK without the need for ongoing sponsorship
Experience:

workshop supervisor: 2 years (preferred)
Licence/Certification:

Driving Licence (preferred) HGV Level 3 Technician qualification (preferred)
Work Location: In person