Servaada is Wipro UK entity, authorised by the Financial Conduct Authority (FCA), the UK financial services regulator, to undertake regulated activities on behalf of its clients, as an outsourced service provider.
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About the Role: ?
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The purpose of this position is to assist the Dealing team in their business-critical daily responsibilities. A mixture of operational and regulatory focus provides a varied and interesting role for someone who has experience in this area, or for an ambitious and talented individual who wants to progress in this direction and has some knowledge of finance.
The successful candidate will be key in both delivering team and individual targets within the appointed timescales and to the highest standards.
What you will be doing:?
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Responsibility for the completion of the core team processes
Trading at various daily and weekly artificial valuation points
Daily trading controls and investigation
Float account management
Contract note processing and verification
Transaction reporting
Weekly conversions of assets from dirty to clean share classes
Achieve departmental service level agreements (SLAs) and key performance indicators (KPIs)
Demonstrate flexibility during periods of high workload, assisting other services when required
Support the business software infrastructure with user acceptance testing and disaster recovery cycles
Achieve and actively maintain your skills and knowledge to adhere to the Training and Competence standards
Continually focus on delivery of excellent customer service to ensure that the Company is highly valued by our clients
Liaise with Investment Managers, designated Stockbrokers, and other associated third-party providers
Ensure that the Treating Customers Fairly ('TCF') principles are adhered to, supporting Customer Service improvement initiatives, raising any areas for concern with either line manager or Compliance
What we're looking for:?
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Essential:
Good attention to detail
Excellent interpersonal, organization and communication sjills.
Ownership and accountability
Proactive and Driven
Working knowledge of Excel
Ability to work well under pressure
Desirable:
Investment Management Certificate (IMC), Investment Operations Certificate or equivalent industry recognised qualification
Financial Services experience
Understanding of investments and investment products
Application of Individual Conduct Rules:
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Standard of conduct is reasonable under all circumstances relating to
Must act with integrity
Must act with due skill, care and diligence
Must be open and cooperative with the FCA and other regulators
Must pay due regard to the interests of customers and treat them fairly
Must observe proper standards of market conduct
Equal Opportunities:
Servaada is committed to diversity, equality, and inclusion in the workplace. All applicants welcome.
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