Job Description

Job Role: Debt Control Administrator

Location: New Milton

Hours:35 hours per week- Monday to Friday

Salary: 24,250 per annum plus benefits

At Innovus, we are committed to delivering market leading solutions and professional services. As a Debt Control Administrator, you will be contributing to our vision to recognised as the market leading provider of services to the UK's property sector.



We are proud to employ highly skilled, experienced and innovative people who deliver business expertise and services across the property industry.

Main Purpose of the role:

As you are able to work collaboratively with a team and department, you are also able to take ownership of issues and see through to resolution.
You are passionate about improving levels of service, and keen to support change and continuous improvement. Being fully IT literate and confident with MS Office, means you also have the ability to work on multiple different systems simultaneously

Main Responsibilities:

Credit control in accordance with Debt Collection procedure for all England & Wales managed

properties

Responding to solicitor queries and providing any requested documents to assist in the recovery

of arrears

Recovery of all Housing Association Debt

Recovery of all Landlord/Developer voids

Working with internal departments to assist with customer queries to ensure there is no block

to settlement of all debts.

All customer communications are responded to appropriately and in line with service level

agreements.

General administration tasks required for debt control functions and recording actions

Working at Innovus:

At Innovus, we recognise that people come to work to do a great job, and we actively support this through our internal employee reward platform and a culture that celebrates contribution.



We're passionate about helping our people grow and progress, and we encourage ongoing personal and professional development. We also understand the importance of a healthy work-life balance, offering flexibility where possible depending on role requirements.



Everything we do is guided by our core values: Trust, Respect, Integrity, Innovation, and Delivery.

What We Offer:

At Innovus, we believe our people deserve the best, just like our customers. That's why we provide the tools, training, and support you need to thrive, alongside a competitive salary and a great range of benefits.



We're committed to creating a supportive, inclusive workplace where everyone can succeed.

Diversity and Inclusion:

At Innovus, we're committed to building a diverse and inclusive workforce and recruit based on merit. We welcome applications from everyone, including those interested in job share opportunities.



As an inclusive employer, we provide equal employment opportunities to all qualified candidates. If you have any accessibility requirements or need adjustments at any stage of the recruitment and selection process, please contact our team, we are happy to support you.