to join our Sheffield Head Office team! If you're motivated, professional, and thrive in a fast-paced environment, this is your chance to work with a business that rewards results and supports your development.
What you'll do:
Collect
B2C debts
(regulated/unregulated) and
B2B debts
(unregulated).
Lead on legal collections
: liaise with our legal partner to prepare and submit proceedings, managing cases from judgment to enforcement.
Speak with customers via inbound/outbound calls, securing fair payment arrangements.
Handle disputes and queries professionally, ensuring compliance at all times.
Keep systems accurate and up to date.
What we're looking for:
6-12 months' experience in debt recovery, collections, or customer service.
Knowledge of FCA regulations and legal processes (desirable).
Confident communicator, resilient, and target-driven.
The offer:
Salary
25,400 + OTE 28,000
.
Full-time, permanent role (39-hrs).
Core hours typically
8am-5pm, Mon-Fri
.
Career growth, training, and progression opportunities.
Apply today and take the lead in legal & debt recovery with a company that values your expertise.
Job Type: Full-time
Pay: 24,800.00-28,000.00 per year
Benefits:
Company pension
Free parking
On-site parking
Experience:
Customer service: 1 year (preferred)
Legal drafting: 1 year (preferred)
Debt collection: 1 year (required)
Work Location: In person
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