Job Description

Since 1899, Birmingham Settlement has been working to create opportunity and choice - connecting and empowering people through action, activities, and shared learning to build and sustain wellbeing for all.

Debt & Welfare Benefits Adviser / Debt & Welfare Benefits Trainee Adviser

Four posts

Salary: 29,063 pa for experienced adviser.

23,500 pa for trainee (review after 6-months)

35 hours per week, 25 days A/L + contributory pension scheme

Birmingham Settlement has an opportunity to join our Money Advice Team, either as an experienced Debt & Welfare Benefits Adviser or a Debt & Welfare Benefits Trainee Adviser.

As an experienced Debt & Welfare Benefits Adviser you will already have a background in providing effective, high-quality debt and welfare benefits advice to a wide range of clients in differing circumstance. As a Trainee you will have a basic knowledge and understanding of the issues affecting people experiencing debt and benefit problems along with some experience in an advice service or customer facing setting along with the ability and willingness to undertake training and development.

Based at our Newtown office with outreach work in other areas of the city, you will be adaptable with excellent communication skills, flexibility, and the ability to manage your own workload. You will be joining a long established and professional Money Advice Team providing specialist advice with a holistic approach that covers all areas of debt and welfare benefit along with training to build and continually improve money management and financial capability.

This is a great opportunity to join a progressive charity making a real difference to people's lives - see our website www.birminghamsettlement.org.uk

For an informal discussion about the roles call Theresa Gniadkowski on 0121 250 0770

For an application pack visit our website Vacancies | Birmingham Settlement

or email: recruitment@bsettlement.org.uk or write to Human Resources, Birmingham Settlement - Sports & Community Centre, 600 Kingstanding Road, Kingstanding, Birmingham, B44 9SH

Closing date for applications: Friday,23/05/2025 at 5pm

Interviews: Friday, 30/05/2025

Job Type: Full-time

Pay: 23,500.00-29,063.00 per year

Benefits:

Company pension Free parking On-site parking
Work Location: In person

Application deadline: 30/05/2025
Reference ID: Welfare Benefit and Debt Adviser/Trainee