Debt And Welfare Benefits Advisor

Wednesbury, ENG, GB, United Kingdom

Job Description

Job overview



We are seeking 2 qualified benefits advisors to join our expanding Employment Services Team. We are looking for a passionate, motivated individual who will put the service user at the centre of their practice as you support them with their debt and welfare benefits advice.

Black Country Healthcare NHS Foundation Trust is recruiting a Debt and Welfare Benefits Advisor to join our expanding team. The successful candidate will support a caseload of individuals who have experienced severe and enduring mental health problems, those with health conditions, complex barriers and who are unemployed. The Advisor will also support our employed client group who are receiving support from our Employment Retention Service. This is an exciting opportunity to be a part of a well-established expanding employment team.

Main duties of the job



Debt and Welfare Benefits Advisor, Band 5,

Black Country Healthcare NHS Foundation Trust is recruiting a Debt and Benefits Advisor to be based in a range of our community mental health services across the Black Country. Specifically the Advisor will provide specialist advice and casework covering the full range of Debt and Money Advice.

Advice should include specific advice on, but not exclusively;

Welfare benefits Maximising income/appeals Debt options to signpost ( excludes regulated debt advice)
The role will support service users in the Black Country and will form a key part of individuals' recovery and care plans. The successful candidates will support a caseload of individuals and this is an exciting opportunity to be a part of a well-established expanding team.

Working for our organisation



Black Country Healthcare NHS Foundation Trust provides specialist mental health, learning disability, and community healthcare services for the population of the Black Country.

Across the whole of the region we provide:

Adult and older adult mental health services Specialist learning disability services CAMHS
Black Country Healthcare NHS Foundation Trust was formed on 1 April 2020, after NHS England and NHS Improvement approved the merger of Black Country Partnership NHS Foundation Trust and Dudley and Walsall Mental Health Partnership NHS Trust.

Combining resources, strategies and talented workforce enables us to deliver a wider variety of outstanding services that are based on best practice and are continually improving.

We currently employ over 4,000 members of staff and just like the population we serve, we are made up of diverse cultures and backgrounds.

Detailed job description and main responsibilities



Post Title: Debt and Welfare Benefits Advisor



Department: Employment Service

Location: Black Country

Directorate:

Band: 5

Hours: 37.5

Contract Type: Fixed term 18months

The role will support service users in the Black Country and will form an integral part of individuals' recovery and care plans, working collaborating with clinicians, service users, families, community partners and employers. The successful candidates will support a caseload of individuals with specialist debt and welfare benefits advice., acting for the client where necessary by calculating, negotiating, drafting or writing letters and telephoning and ensuring income maximisation, e.g. through the take up of appropriate welfare benefits.

Person specification



Essential criteria



Educated to degree level or equivalent experience in a related field Able to build relationships with participants and partners Excellent report writing skills Experience of supporting vulnerable people with mental health problems and complex barriers Specialist knowledge and experience of delivering debt and welfare benefits advice

Desirable criteria



An understanding of the mental health act
Job Types: Full-time, Fixed term contract
Contract length: 18 months

Pay: 29,970.00-36,483.00 per year

Benefits:

Bereavement leave Canteen Childcare Company car Company events Company pension Cycle to work scheme Discounted or free food Employee discount Employee mentoring programme Enhanced maternity leave Enhanced paternity leave Free flu jabs Health & wellbeing programme On-site parking Referral programme Sick pay Store discount Transport links Work from home
Schedule:

Day shift Flexitime Monday to Friday No weekends
Experience:

employability: 1 year (required) benefits advice: 1 year (required) supporting people with mental health problems: 1 year (required)
Licence/Certification:

knowledge of benefits and giving advice (required)
Work authorisation:

United Kingdom (required)
Work Location: Hybrid remote in Wednesbury WS10 9JB

Reference ID: 285-8769-CORP

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Job Detail

  • Job Id
    JD3101590
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Wednesbury, ENG, GB, United Kingdom
  • Education
    Not mentioned