Job Description

About Us:
We believe that every candidate brings something special to the table, including you! So, even if you feel that you\xe2\x80\x99re close but not an exact match, we encourage you to apply. We\xe2\x80\x99d be thrilled to receive applications from exceptional individuals like yourself.


Step into the world of Gallagher Bassett, where risk management becomes a canvas of possibilities. Join our growing team of dedicated professionals who guide those in need to the best possible outcomes for their health and wellbeing. As a steward of trust, you\'ll be part of a resilient team, armed with cutting-edge technology and a relentless pursuit of a better way. Together, we will redefine the boundaries of excellence and elevate the industry to unprecedented heights. GUIDE. GUARD. GO BEYOND. Overview:
Claims Handler (CHS)


Based within our Strata Solicitors in Northamptonshire, you will be reporting directly to the Claims Team Manager within the motor claims handling team. You will be handling your own pre litigated caseload of claims brought by motor claims handling team) of claims brought by third parties for their personal injury, motor and property losses. Responsibilities:
Primary Responsibilities:

• Assessing liability and setting and maintaining reserves in accordance with client service level agreements and client \xe2\x80\x9ckey performance indicators\xe2\x80\x9d.
• Investigation of merits of third party claim.
• Telephone and correspondence negotiation with third parties, third party insurers and third party representatives to agree settlement in the quickest possible time.
• Capture of third party personal injury, hire and repair.
• Instruction of own repair, hire provision, loss adjusting and investigation support partners.
• Working on and with the on line \xe2\x80\x9cRaPID Claim Settlement Portal\xe2\x80\x9d.
• Valuing General and Special Damages claims in Third Party Personal Injury Claims.
• On all own handled claims ensure full compliance with all office protocols, client service level agreements and client \xe2\x80\x9ckey performance indicators\xe2\x80\x9d.
• Achieving on all own handled claims 100% data integrity compliance on the office case management system.
• Working within and supporting the team to achieve and maintain full compliance with all office protocols, client service level agreements and client \xe2\x80\x9ckey performance indicators\xe2\x80\x9d.
• Instructing and liaising with client panel solicitors on litigated claims.
• Full compliance on all financial transactions with the client service level agreements and client \xe2\x80\x9ckey performance indicators\xe2\x80\x9d and The Solicitors Accounts Rules.
• Handling the higher value/complex/client sensitive third party motor claims.
• Acting as a technical and procedural referral for claims handlers.

Qualifications:
Essential Skills:

• 5 Years Third Party claims handling in a legal / insurance/ claims management environment to include third party personal injury claims.
• Demonstrable self-motivation and initiative.
• Ability to work independently as appropriate but within a defined structure and to work effectively with Peers and Managers.
• Able to display clear communication skills
• The willingness to accommodate unexpected situations with flexibility in working extra hours, etc.
• 5 GCSEs including English and Maths; all at grade C or above (or equivalent)
• A Law degree / Insurance Qualification (or equivalent)

Why Strata?


Do you feel you meet the criteria for the position of Claims Handler (CHS)? If so, we encourage you to apply today.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Should you be successful, you will be subject to a variety of checks including: a basic DBS disclosure and references. Additional Information:
Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.


We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don\xe2\x80\x99t worry, we\xe2\x80\x99re here to help, however, we can only do this if you let us know.


Should you require any reasonable adjustments with your application, please get in touch with TAGlobalSupport@ajg.com. If you\xe2\x80\x99d prefer to speak on the phone, please request a call back, leaving details, so we get in touch.


Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and is opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.


If this sounds like somewhere you\xe2\x80\x99d like to join, we\'d love to hear from you!