Job Description

Southampton, Hampshire, United Kingdom

Full Time

Aerospace

Experienced

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Job Summary



Under general supervision and reporting to the Operations Manager, The Delivery Assurance Specialist serves as a vital link between the Prime Aerospace customers and their supplier base to improve delivery performance by tracking, validating, expediting, and reporting real time part delivery status. Incumbents must have solid manufacturing experience with focus on root cause analysis and effective interpersonal communication skills with the ability to develop strong relationships.



ESSENTIAL JOB FUNCTIONS - Essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation.



Manage open order report or customer report(s) by analyzing supplier delivery status and commitments, identifying risks and opportunities, developing mitigation plans for driving continuous improvement to meet customer requirements

Track and proactively communicate via Critical Status Updates the flow of critical/priority parts through the suppliers manufacturing from the receipt of PO, raw material phase, through manufacturing, outside process/sub tier, quality, shipping, and delivery to the customer

Communicate daily/weekly status updates via Trigo/Customer systems and /or reports

Onsite support at supplier sites to proactively support on-time delivery through milestone validation and leveraging of Trigo tools

Prepare presentations and lead meetings with customers and suppliers as needed

Establish and maintain customer and supplier relationships with key stakeholders

Escalate observations or concerns to Trigo Management

Identify opportunities for additional Trigo services and/or support to suppliers and customers

Ensure the timely submittal of all required internal/external deliverables

Performs other duties as assigned.



KNOWLEDGE, SKILLS, AND ABILITIES

Knowledge of:

Experience working on process improvement teams or possess Six Sigma certification (preferred)

Skills:

Fluent English - reading and writing is required

Proficient with Microsoft Office Products (2010 Excel intermediate skills required)

Professionalism, integrity, and exceptional attention to detail

Strong independent decision-making skills; excellent analytical skills and professional judgment

Excellent interpersonal, written, and verbal communication skills

Ability to:

Ensure the accuracy of data and information

Understand, interpret, apply, and explain applicable policies and procedures

Prioritize and escalate matters to supervisor as appropriate

Maintain confidentiality of company documents and records

Exercise discretion in handling sensitive information

Establish and maintain effective working relationships

Pass pre-hire background check including credit screening

Supervision Received:

The work is performed under general supervision



EDUCATION AND EXPERIENCE



Manufacturing Experience - 5-10 years, preferably in Machine Shop/ Sheet Metal

Bachelor's degree (or higher) in supply chain management, engineering, business, quality assurance or related field (preferred qualification)

Experience working on process improvement teams or possess Six Sigma certification (preferred)

Any combination of education and experience may be considered.



LICENSES, CERTIFICATES & OTHER REQUIREMENTS



Reliable transportation - must have current/active drivers' license

US or local Citizenship required



WORKING CONDITIONS

Productivity:

Incumbents must perform work in an efficient, effective, and timely manner with minimal direction.

Mobility:

Incumbents are required to participate in assigned physical activities which may include light lifting and sitting for prolonged periods of time.

Vision:

Vision sufficient to read printed documents, computer screens, and observe behavior of others.

Environment:

Typical office conditions, directly working Quality management team, working with the SMS team, and external customers.

Other Factors:

Typical hours worked are Monday - Friday from 8:00 a.m. - 5:00 p.m. Incumbents may be required to work occasional extended hours and weekend overtime.

The employee frequently is required to use hands or finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk (approximately 1-2 miles a day); sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. Employee will occasionally drive long distances to and from various suppliers as needed. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate to high.



Company Overview



TRIGO ADR Americas is the leader in the Aerospace & Defense Industry providing global Supplier Delivery Assurance, Supplier Development and Quality Management Services. Trigo provides a fully integrated service solution to optimize Supplier performance through an embedded "boots on the ground" business model to drive systemic changes that enhance Supplier Quality and Supplier Delivery performance. We work as an extension of our Customers to build and maintain supplier and customer collaboration to ensure improved results and provide visibility throughout the supply chain. Trigo's team of dedicated Delivery Assurance Specialists, Supplier Development Specialists, Supplier Quality Engineers and Program Managers support hundreds of Customers and are deployed to thousands of Suppliers worldwide focused on achieving On-Time and On-Quality Delivery results.



TRIGO ADR Americas is an Equal Opportunity Employer, including disabled and veterans, and may require US Citizenship for employment on certain defense contracts subject to ITAR restrictions. All qualified candidates will receive consideration. Except where otherwise provided by law, selection will be made without regard to, and there will be no discrimination because of race, religion, color, national origin, sex, political affiliations, marital status, non-disqualifying physical or mental disability, age, sexual orientation, gender identity, genetic information, membership or non-membership in an employee organization, or on the basis of personal favoritism or other non-merit factors.