Job Description

Responsible for: Deliveries to shops and customers


Report to: Logistic Manager

Overall Purpose and scope of the job:

To safely deliver all products and goods ordered to Blackbird shops and wholesale customers on a specified route, ensuring the required standards and quality is always met.

Key Objectives:

Carry out daily vehicle safety checks To know all the customer delivery details and requirements to enable more flexibility on routes to be achieved Ensure vehicle and stock is fully secured when not in attendance To know and be familiar with the full range of products and to have an understanding of the different quality aspects visually. To ensure all our customers receive an amazing delivery service every time Keeping accurate records of deliveries, mileage, and fuel, and submitting documentation to management Sort out deliveries at CPU accurately ready for dispatch to customers Check delivery notes and ensure 100% accuracy

Key Responsibilities and Activities

General Operational duties:

To ensure that all finished products are present, ready for delivery and of the required standard To know and be familiar with the Delivery Schedules, Customer Lists and Customer Requirements To report for all shifts as stipulated on the rota. Using navigation tools and considering factors like traffic and roadblocks to plan the most efficient route

Communication:

To inform the Logistics Manager and customer of any deliverable product shortages and quality issues both before and throughout the shift Communicate any issues with vehicles, products or deliveries immediately to line manager To ensure safe and correct usage of Bluetooth equipment, keeping it in working order Communicate any incidents or accidents no matter how minor to line manager, including any parking offences or tickets

Standards:

As a representative of the company to our clients the driver must wear the correct uniform to the correct standard at all times To ensure all areas within the vehicle are kept clean and tidy Ensure vehicle is washed on a minimum bi-weekly basis Conduct daily vehicle check, ensuring standards are maintained for fuel levels, tyre pressure and tread. Carry out basic maintenance of vehicle adhering to Paul standards

Product Quality & Packaging:

To load confectionary items in a safe and secure way ensuring no damage to products Responsible for actual load of vehicle, ensuring it is safe and secure before leaving the bakery Ensure correct temperature storage of frozen, ambient and chilled products

Health & Safety:

To work cleanly, safely and hygienically at all times. To wear the company uniform and maintain the highest level of personal hygiene. To ensure all areas within your section are kept clean, tidy and organized and left accordingly at the end of each shift. To ensure that all proper hygienic procedures are followed, with regular cleaning of taps, sinks, worktops, delivery crates and machinery To keep the interior and exterior of the vans clean at all times. To date all products and ensure all products are rotated correctly where appropriate. To report all accidents to the Logistics Manager To comply with all legislation regarding the health and safety of food hygiene. To report all faulty equipment and machinery to the Logistics Manager.

Teamwork:

To be an active team member and to help colleagues, as and when necessary Attend team meetings as required Take responsibility for own timekeeping, be at work on time on all occasions as stipulated on the rota Helpful without being asked, cooperative and friendly and willingness to try new ideas

A Portrait of a Blackbird Person - the behaviour we expect

Good Communication - Smiling, always friendly, use polite tone of voice, ask questions Attitude and behaviour - showing passion, energy, speed, and have a can-do attitude, flexibility Teamwork - one team - helping others, showing respect, having good product knowledge, working to high standards, and quality focused Customer Service - Customer focused, thinking of their needs, listens to them

Additional Responsibilities

To carry out additional driving duties as and when required by the Logistics Manager ? To transfer goods and packaging from shops and support office as and when required

Skill and Technical Requirements

Must have a UK drivers licence (ideally category B entitlement) Ideally 3 years driving experience in the UK in 3.5 tonne or larger For insurance purposes must be over 25 years of age Reasonable working knowledge of Greater London Street routes Able to read maps an advantage

Personal Profile

To communicate in an honest and open manner Neat and tidy appearance Good level of spoken English Flexible in terms of availability and shift patterns


INDWAREHOUSE