Job Description

Working at the Cumberland, you become part of something special. We're a Mutual organisation, committed to improving the lives of our colleagues, customers, and community. Our values are incredibly important to us.


We're on an exciting transformational journey with our people firmly at the forefront of our plans. If you want to work for a team integral in helping to drive cultural change, a team where you can bring your whole self to work bringing your energy and creativity to make a positive difference, then this is the job for you.


We have an exciting opportunity for a Delivery Lead Team Leader to join our Technology team.


As our Delivery Lead Team Leader, your role involves effective communication, leadership, advocating for continuous improvement within an agile environment. You'll collaborate closely with the engineering delivery teams and engage with cross-functional teams in technology to ensure successful project/product delivery within an agile framework.


You will also provide line management for the delivery lead team which includes but not limited to the mentoring, coaching and pastoral care of team members.


This role will be a fixed term contract for a period up to 18 months.

The Benefits

Salary -

up to 55,395 p.a. - depending on skills and experience.

Holidays

- 25 days holiday plus public holidays and the opportunity to buy and sell up to 3 days.

Learning and

Development opportunities

- We want you to grow in your role. We'll work together to support your personal and professional development.

Hybrid Working

- the tools and equipment you need to be able to work from home when you need to, depending on your role.

Health and Wellbeing

- a calendar of events and activities throughout the year, Mental Health & Wellbeing champions, and Cycle to Work scheme.

Community Day

- We offer our people an extra paid day off every year to help local charities and community organisations.

The Role

We're seeking a forward-thinking Delivery Lead Team Leader to help shape the future of our delivery teams. This is a fantastic opportunity to play a key role in driving strategic alignment, fostering a high-performing agile culture, and delivering impactful solutions that support our business goals. If you're passionate about agile methodologies, team leadership, and continuous improvement, this role offers the perfect platform to make a real difference.

Key Responsibilities:

Strategic Leadership

: Support the development and execution of a clear vision and roadmap aligned with organisational and technology strategies.

Team Leadership & Development

: Lead, mentor, and support team members, promoting a collaborative and inclusive culture focused on growth and performance.

Agile Delivery

: Champion agile practices (Scrum, Kanban), drive iterative delivery, and continuously evolve ways of working to enhance team effectiveness.

Stakeholder Collaboration

: Work closely with Product Owners, Project Managers, and Business Analysts to prioritise work and ensure successful delivery of projects.

Quality & Governance

: Ensure high standards in software delivery, safe deployments, and adherence to data privacy, security, and risk management practices.

Continuous Improvement

: Promote the use of agile metrics, retrospectives, and Communities of Practice to drive innovation and optimise delivery pipelines.

About You

You'll have significant experience in people and team coaching, IT software, and a high level of understanding of agile delivery methods and agile SDLC frameworks.


The successful applicant will have:

Experience delivering technology products and services across multiple teams Experience of facilitating delivery via multi-disciplinary teams Experience of implementing an agile delivery framework or similar Experienced in line management and pastoral care A familiarity with agile and waterfall methodologies A Technical background Good coaching and mentoring skills Good communication and collaboration skills, with the ability to translate technical language for a non-technical audience Good relationship-building skills, with the ability to influence and challenge people inclusively

We're here to create a banking experience that's kinder to people and planet.


Unlike banks, we don't have public or private shareholders which means we can invest 100% of our profits back into our business. As a result, our business is purpose-led, financially strong, socially responsible and always focused on our people, planet and communities.