Job Description

Job Title:

Delivery Network

Manager

Salary Banding:

up to

6

0

k per annum

(DOE)

+

Benefits +

Bonus

&

LTIP

Programme

Contract type:

Permanent &

Full time

Location:

Londo

n

Be Part of Something Big

.

Join the Wingstop Team!

At Wingstop, we are not just in the chicken business, we are in the flavour business. Our focus is on delivering exceptional experiences and memorable moments for both our customers and our team.


We have been recognised for our commitment to excellence earning accolades such as (

Sunday Times Best Places to Work

2024 &

202

5, The UK's Number 1 QSR Brand 2025

and

Deliveroo's

Number 1 Dish in 2025

). But our mission remains simple:

BRING THE FLAVOUR

.

Who are we looking for?

A delivery and operations expert who knows how to build, scale, and optimise last-mile networks. Someone who blends sharp analytical thinking with operational hustle -- equally comfortable designing strategy, fixing bottlenecks, managing partners, and rolling up their sleeves in restaurants. You'll thrive in high-growth environments, love solving complex delivery challenges, and are excited to help Wingstop build a market-leading delivery operation from the ground up.

Key Responsibilities

Build and scale Wingstop's

owned delivery network

across the UK. Own delivery performance -- speed, accuracy, availability, and customer satisfaction. Develop delivery

SOPs, playbooks, and operational standards

for all restaurants. Drive

cost efficiency and margin improvement

across all delivery channels. Lead delivery pilots, network rollouts, and continuous optimisation projects. Manage relationships with

courier partners, fleet providers, and delivery tech platforms

. Analyse delivery data to spot problems, unlock opportunities, and drive improvements. Collaborate cross-functionally with Operations, Tech, Marketing, and Supply Chain. Ensure delivery processes meet all

safety, compliance, and brand standards

.

Essential

s

Proven experience in

last-mile delivery,

logistics

, fleet, or on-demand operations

. Strong understanding of delivery KPIs, dispatching, and courier operations. Data-driven mindset with the ability to turn insights into real operational action. Excellent project management -- able to run pilots, scale solutions, and manage complexity. Strong communicator who can influence both internal teams and external partners. Comfortable in fast-paced, high-growth environments. Not afraid to roll up your sleeves, be on-site and learn first-hand how delivery impacts day to day operations. A builder -- someone who can create processes, standards, and systems from scratch.

Desirable

s

Experience launching or managing an

owned delivery fleet

or hybrid network. Familiarity with delivery/dispatching software and courier management tools. Experience working with

aggregators, POS integrations

, or restaurant tech. Understanding of multi-site restaurant operations. Experience in a scale-up, on-demand, mobility, or logistics environment.

Why Wingstop?

At Wingstop, we believe in

rewarding and investing in our people

. Here's what we offer:

Generous annual Bonus scheme:

with potential for higher earnings based on business performance.

LTIP Programme:

based on business performance.

Enhanced Holiday

allowance

Enjoy

25 days of annual leave

plus bank holidays.

Enhanced Employer Pension Contributions:

5% Employer Contributions.

Private Healthcare:

Benefit from private health insurance, including

Vitality at Work

perks.

Family Support:

Enhanced maternity and paternity leave for growing families.

Enhanced Sickness Benefit:

Two weeks full pay, 12 month rolling

EV Salary Sacrifice Scheme:

available after 3 months of service

Mileage:

0.45p unlimited!

Welcome Pack:

Start your journey with us with a Wingstop welcome pack.

Discount Platforms:

Access a wide range of retail, dining, and wellness deals.

Flexible Pay Options:

Use

Wagestream

for on-demand access to earned wages.

Exceptional Training & Onboarding:

Begin your career with a structured programme tailored to your role.

Career Development:

Unlock training and growth opportunities to advance your career.

Professional Uniforms:

Look the part with our branded attire.

Recognition & Celebrations:

Attend semi-annual conferences and team events to celebrate success.

Benefits Platform:

Access e-learning, lifestyle savings, and well-being resources.

Flexible Work Culture:

Enjoy remote work options and the freedom to make your role your own.

Exclusive Discounts:

Enjoy

20-50% off

when dining with friends and family.

Commitment to Diversity and Inclusion

We celebrate individuality and are dedicated to fostering a diverse and inclusive workplace. As an equal-opportunity employer, we are committed to creating a supportive environment for all. If you require any adjustments during the recruitment process to perform at your best, please let us know--we're here to assist you.


If this opportunity aligns with your skills and career goals, we encourage you to apply. Join us in bringing the flavour and making a real impact!



#INDHO)


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