Job Description

Details

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Reference number

403543
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Salary

59,200 - 66,603
A Civil Service Pension with an employer contribution of 28.97%
GBP
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Job grade

Grade 7###

Contract type

Permanent###

Type of role

Information Technology###

Working pattern

Flexible working, Full-time###

Number of jobs available

1

Contents

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Location About the job Benefits Things you need to know Apply and further information

Location

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Belfast, Edinburgh, London, Manchester

About the job

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Job summary

The Competition and Markets Authority (CMA) is one of the world's leading competition and consumer agencies.


The Technology and Digital Department provides support and technical business solutions for staff in CMA HQ London- Cabot, Edinburgh, Manchester, Darlington, Belfast and Cardiff. The team is comprised of five sub-teams namely - Change Delivery, Service Desk, Infrastructure, Enterprise Application Solutions and End-User Computing (EUC).


The CMA requires an ambitious and highly experienced Technology and Transformation Programme delivery expert to manage key projects in our digital space. The organisation has committed to increasing the efficiency with which we deliver our core case work. This role will be pivotal in ensuring the Technology team successfully delivers a number of ambitious Digital Transformation projects.


The Delivery Manager will work as part of the Change Delivery team to introduce a new Case Management System for the CMA which will directly contribute to our aim of establishing new KPIs and reducing the time take to complete pre-notification work. This project sits at the core of our Digital Transformation programme,


The CMA's Digital Markets Unit is committed to launching investigations in relation to 2 areas of digital activity in 2025/26. This work is at the heart of CMA's strategic aim to be a trailblazer in the pace driven and proportionate regulation of Digital markets. To ensure the work of the Digital Markets is progressed securely and efficiently the Delivery Manager will manage a comprehensive compute and storage options appraisal study. This will be initiated and managed by the Delivery Manager working closely with colleagues in the Infrastructure, Finance, and Commercial teams.


The role requires strong interpersonal skills, liaising with multiple internal and external stakeholders, ICT colleagues and third-party suppliers, with the ability to manage the output of others to strict deadlines.

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Job description

You will support the Director of Technology and Digital by taking a proactive role in embedding new and innovative ways of working to improve delivery of Key Digital Services across the CMA.


You will work proactively as part of the Change Delivery team to introduce a new Case Management System for CMA, this project sits at the core of our Digital Transformation programme.


Your key responsibilities will include:

Commercial management of Technology contracts, products and services Identify suppliers and work with the team to plan, procure and deliver compliant solutions Manage stakeholder relationships Manage financial and internal governance processes Identify and challenge organisational processes of increasing complexity and those processes that are unnecessarily complicated ###

Person specification

It is essential that you can provide evidence and examples for each of the following selection criteria in your application. For tips on how to make the most your application, please have a look at our

guidance document

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Demonstrable experience in a similar role involving contractual management, planning, delivery and complex relationship management (Lead criteria).

Proven ability to deliver successful Digital Transformation and process improvement projects and programmes at pace, setting and meeting timelines (Lead criteria).

Excellent communication skills with a proven ability to communicate technical information to stakeholders and technical and non-technical audiences at all levels. Experience of successful service transition of digital and web-based solutions (including COTS and internally developed solutions) ideally in an organisation of similar size and complexity. Experience of participating in Government Digital Service assessments for new digital and public facing services and communicating recommendations and outcomes. ###

Behaviours

We'll assess you against these behaviours during the selection process:


Communicating and Influencing Delivering at Pace Managing a Quality Service Changing and Improving Seeing the Big Picture ###

Technical skills

We'll assess you against these technical skills during the selection process:


Digital transformation and service transition experience for a variety of technical products and digital services (including COTS and internally developed solutions).

Benefits

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Alongside your salary of 59,200, Competition & Markets Authority contributes 17,150 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.25 days leave (increasing to 30 days over five years), plus 8 public holidays and an additional day off for the King's birthday. In addition, you'll be able to access a wide range of other types of leave as and when you need it, including generous maternity, paternity, shared parental leave and adoption options, as well as paid special leave for volunteering Season ticket loans, cycle to work scheme, flu vaccinations and eye tests Access to the Civil Service Sports & Leisure, giving discounted gym membership, high street discounts, free access to UK wide attractions and a free Tastecard A range of wellbeing benefits, including an employee assistance programme, flexible working options and family friendly policies, regular networking events and professional learning opportunities at work

You can read more about our benefits in our candidate pack.


Like many other organisations, we operate a hybrid working model with a mix of office and home working. We believe this supports us to deliver our best work while allowing the flexibility to maintain balanced and healthy lives.

Our Values

We are Ambitious and Evidence-based, and always strive for Excellence. We treat everyone with Respect and are Collaborative and Inclusive.


Everything we do is underpinned by the Civil Service values: Honesty, Integrity, Impartiality and Objectivity.


You can read more about life at the CMA in our candidate pack.

Things you need to know

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Selection process details

This vacancy is using Success Profiles , and will assess your Behaviours, Experience and Technical skills.
At application and interview you will be asked to demonstrate your suitability for the role in line with the essential criteria in the person specification, the Civil Service Success Profile Framework, and the CMA values.


The CMA values being tested at interview are:

Excellence

The selection process will comprise of the sift (CV & application review) and an interview, which includes an exercise on prioritisation which is required to be returned in advance.


Please note that it is essential that your personal statement is aligned to provide evidence that you have the knowledge and experience for each of the essential selection criteria (as included on the role profile attached and listed above under 'Person Specification') in your application.


An initial sift based on criteria 1 and 2 (Lead Criteria) may be held if a large number of applications are received. If your application progresses to a full sift, all elements of the essential criteria listed under Person Specification (above, below and in the attached role profile) will then be considered.


The closing date for applications is 12 May 2025 (11.55pm).


We cannot accept applications submitted after the closing date and time.


Sifting will take place from 13 - 19 May 2025.


Interviews are planned to take place from 02 June 2025 onwards. Those invited to interview will be asked to submit an exercise on prioritisation, details of which will be provided when interview invites are sent.


The interview will be a 1 hour panel interview where you will be asked questions based on the Behaviours, Technical and Experience elements outlined in the role profile.


Interviews will take place in the London CMA office or via Microsoft Teams.


Please note that these dates are only indicative at this stage and could be subject to change. If you are unable to meet these timeframes, please let us know in your application.

Reasonable adjustments

We want to make sure no one is at a disadvantage during our recruitment process because of a disability, condition or impairment. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate.



If you need a change to be made so that you can make your application, you should complete the "Assistance required" section in the "Additional requirements" page of your application form to tell us what changes or help you might need during the recruitment process. You can also email recruitment@cma.gov.uk.


For example, you may need wheelchair access at interview, or if you are deaf, a Language Service Professional. You might also require additional time to complete a timed assessment or a sign language interpreter to support with the relaying of information.



Feedback will only be provided if you attend an interview or assessment.###

Security

Successful candidates must undergo a criminal record check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check .



See our vetting charter .
People working with government assets must complete baseline personnel security standard (opens in new window) checks.###

Nationality requirements

This job is broadly open to the following groups:


UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements
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Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.



We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.###

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy .

Apply and further information

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Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.###

Contact point for applicants

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Job contact :

Name : Vidya Krishnamoorthy Email : recruitment@cma.gov.uk
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Recruitment team

Email : recruitment@cma.gov.uk ###

Further information

If your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, you should contact Recruitment@cma.gov.uk in the first instance. If you are not satisfied with the response you receive you can contact the Civil Service Commission http://civilservicecommission.independent.gov.uk.