Job Description

Job Summary

We are seeking a dynamic and experienced Delivery Station Manager to oversee our last-mile delivery processes, being responsible for driving team performance, and ensuring operational efficiency.

This position is ideal for someone who possesses strong leadership skills and has proven track record in management, ensuring that all team members work efficiently to meet our organisational goals.

If you're a proactive leader with a passion for logistics and people development, this could be the role for you.

Duties

Oversee day-to-day delivery station operations, including planning, resource allocation, and execution of last-mile deliveries. Lead, motivate and manage a high-performing team through effective recruitment, training, and performance management. Conduct daily team briefings to align staff with targets and reinforce company values. Ensure adequate staffing and resource levels to meet changing operational demands. Promote a positive and collaborative workplace culture focused on accountability and development. Monitor operational KPIs and implement improvements to drive efficiency and customer satisfaction. Resolve service issues promptly to ensure smooth delivery operations. Maintain compliance with all safety, security, and quality standards.

About You

Experience in Logistics, Operations Management, Business, or related discipline. 3+ years' experience in logistics or warehouse operations, ideally with last-mile delivery. Proven ability to lead and develop diverse teams in a fast-paced environment. Strong communication and coaching skills. Data-driven mindset with experience using KPIs to guide decisions. Proficient in logistics systems and Microsoft Office tools.

Desirable Experience

Knowledge of last minute mile delivery operations Background in e-commerce, courier, or delivery service operations. Familiarity with delivery management platforms and routing optimisation tools.

Why Join JD.com?

Be part of a rapidly growing global logistics brand, who are employee and customer focused Work in a forward-thinking, tech-led environment. Opportunities for career growth and development. Make a real impact on the customer experience and operational performance.
Job Types: Full-time, Permanent

Pay: 50,000.00-60,000.00 per year

Benefits:

Free parking On-site parking
Work Location: In person