Job Description

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi's Equity Swaps Middle Office Team. By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.


The Operations Senior Analyst will be responsible for providing first class operational client support, trade & trade lifecycle event exception management and root cause analysis of exceptions to drive both platform and behavioural improvements.


What you will do

Main point of contact for client operational queries for the Equity Portdfolio Swap product Overseeing the clients cashflow lifecycle, affirm economics with customers and exception handling root causes that cause discrepancy Management of client trade activity, liaising with the Desk and Clients to resolve any issues on both the derivative and the hedge flow Contribute to the development of new techniques for the trade life cycle, and improve processes and workflows Driving initiatives to reduce Manual Touch Points (MTP's) and in turn improve the overall affirmation / settlement rates. Contribute to bank change projects and offer advanced solutions and resolve complex trade flow problems Helping to maintain a culture and environment where processes, risks and controls are continually monitored, and potential risks escalated on a timely basis What we will need from you: Relevant degree or equivalent work and industry experience preferred Energetic, flexible, collaborative and proactive; a leader who can positively add sound product knowledge experience. Strong, influential communicator who is articulate and concise Strong risk management and control mindset Self reliant, good problem solver, results orientated. Ability to establish and build trust with professionals throughout the business

We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.


By joining Citi , you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure A discretional annual performance related bonus Private medical insurance packages to suit your personal circumstances Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resources

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

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Job Family Group:

Operations - Transaction Services
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Job Family:

Securities and Derivatives Processing
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Time Type:

Full time
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Most Relevant Skills

Please see the requirements listed above.
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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.
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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.



View Citi's EEO Policy Statement and the Know Your Rights poster.