Job Description

Purpose of the post

To develop and deliver a safe and reliable Dementia befriending and Wellbeing cafes project. Supporting people living with Dementia and the unpaid carer/s throughout Ayrshire.

To promote and support the recruitment and management of volunteers in Ayrshire.

To contribute to the administration, monitoring, evaluation and development of the Befriending project.

Key duties and responsibilities:

Develop & deliver a high-quality befriending service and Wellbeing cafes.

Recruit and select volunteer befrienders for the project. Ensuring you follow AILN's thorough and robust selection process in place for potential befrienders. Prepare and train volunteers for their role so that they can offer effective support to the people who use the project. Ensure there is a clear process for the identification and referral of service users. Visit, assess and prepare people for their involvement with the project. Respond to enquiries in a timely manner and match service users with befrienders according to clear guidelines. Ensure that participants in the project are adequately safeguarded. Support and supervise volunteers and help them develop in their role. Monitor the befriending relationships to ensure they are operating successfully and that outcomes for the individuals involved are being met. Evaluate the overall effectiveness of the service and the outcomes achievable. Prepare a report accordingly including the number of users, outcomes for service users and the service, recommendations for improvements and future developments for the service, reporting back to the Dementia Befriending project Manager. To develop volunteer recruitment campaigns and where appropriate, work in collaboration with other agencies including volunteer recruitment agencies. Identify risk and ensure appropriate risk assessments are carried out and comply with health and safety requirements. Attend, arrange and coordinate awareness raising and recruitment events across Ayrshire To undertake any other duties, appropriate to the post as require by the Dementia Befriending Project Manager/CEO.

Person Specification

:

Qualifications

Evidence of educational qualifications gained at school, college or university.

Essential Experience of:

Supporting or managing volunteers

Delivering support services

IT Confident

Experience/knowledge of working/living with someone living dementia. Working with vulnerable adults

Understanding the need for confidentiality

Ability to work on own initiative and as part of a team

Able to set priorities and manage a workload while remaining responsive to the project

Ability to audit and evaluate the service whilst maintaining accurate records and statistics to produce reports for the Project Manager/CEO.

Desirable Experience of:

Recruitment of volunteer and/or staff management

Experience of overseeing a befriending or mentoring service

Planning and delivering training

Experience of developing strong partnerships and join working arrangements with other organisations. Personal experience of volunteering

Skills/Abilities

Excellent telephone, verbal and written communication skills

Excellent listening skills.

Ability to be self-administering in terms of IT, including using Microsoft Office and email systems.

Ability to communicate with people in a sensitive and person-centred manner, including people who require support, carers, other professionals and members of the public

Ability to organise, plan and prioritise own work and meet deadlines whilst remaining responsive to others.

Job Type: Part-time

Pay: 14.00 per hour

Expected hours: No more than 16 per week

Benefits:

Company pension Free parking On-site parking
Work Location: In person