Job Description

This role will require supporting our Dental Referral Co-Ordinator in the day-to-day operations of our Dental Referrals team within the Oxfordshire Community Dental Service.



The post holder will be a crucial part in the team to ensure the smooth and efficient processing of referrals but also involves dealing and actioning various queries from patients, carers, and professionals. Additionally, you would be expected to manage various administrative tasks to support the wider service, including our Senior Management Team.



While this will be your primary role, we also require that you provide support as a dental receptionist across our Dental Clinics. This could be to accommodate leave, sickness, or other absences should this be required. Your ability to adapt and step in as needed will be invaluable in maintaining our high standards of service.



Strong administrative and reception experience, including use of Microsoft Office (Excel, Word) and dental software.



Skilled at managing multiple priorities (calls, patients, admin duties) while working under pressure and meeting deadlines.



Excellent communication and telephone manner, with experience interacting with patients (including those with additional needs).



Team player with flexibility, attention to detail, and commitment to confidentiality.



Previous NHS and dental environment experience, including handling cash and banking procedures.



Oxford Health is a great place to work and to be able to showcase the best of yourself when making an application please read the "candidate guide to making an application" and ensure your supporting statement is tailored to the role you are applying for and addresses any essential criteria.



As a Trust we provide physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and Northeast Somerset. Our services are delivered at community bases, hospitals, clinics and people's homes, delivering care as close to home as possible. Our vision is that no matter who you are or where you are, you will tell us that you receive: "Outstanding care delivered by an outstanding team"

Our values are:

"Caring, safe and excellent"



We offer a wide range of benefits designed to support your career and wellbeing. These include:



Excellent opportunities for career progression Access to tailored individual and Trust wide learning and development 27 days annual leave, plus bank holidays, rising to 33 days with continuous service NHS Discount across a wide range of shops, restaurants and retailers Competitive pension scheme Lease car scheme Cycle to work scheme Employee Assistance Programme Mental Health First Aiders Staff accommodation (please note waiting lists apply) Staff networking and support groups hosted by our Equality, Diversity & Inclusion team

Oxford Health is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.



Trust policies, procedures, and guidelines - It is the condition of your employment that as an employee you are expected to adhere to our policies, procedures, and guidelines. These can all be found on the Trust's website.



To communicate confidential and sensitive information on patients and policy issues, and complex information on directorate issues to external agencies.