Job Description

Overview

Pitshanger Clinic is a brand-new, modern multidisciplinary private practice in the heart of Ealing, West London. We provide a wide range of services, including Dentistry, Orthodontics, Medical, Skin/Aesthetics, Physiotherapy, and Dermatology. Our ethos is to deliver patient-focused care within a supportive and professional environment

The Role:

We are seeking a Receptionist to join our friendly team. This is a front-of-house role where you will be the first point of contact for patients, providing a warm and professional welcome. The position is available on a full-time or part-time basis, making it ideal for someone looking for flexibility while working in a dynamic healthcare setting.

Key Responsibilities:

Welcome patients warmly and provide excellent front-of-house service Manage appointment bookings, telephone enquiries, and emails Support clinicians with diary management and patient flow Process payments and maintain accurate records Handle patient queries with professionalism and empathy Ensure reception and waiting areas are always clean, organised, and welcoming Assist with general administrative duties as required

Requirements:

Previous receptionist or front-of-house experience (healthcare/dental/medical background desirable but not essential) Strong IT and organisational skills Excellent communication and customer service skills Professional, reliable, and well-presented Ability to multitask and remain calm under pressureTeam player with a positive and proactive attitude

What We Offer

:

Competitive pay: 12.00 - 15.00 per hour (dependent on experience) Flexible hours - full-time (37.5 hrs) or part-time available Full training and support provided (including practice software) A welcoming, supportive, and professional team environment Opportunity to grow your skills and develop within a modern healthcare setting Contract Type: Permanent - Full-Time or Part-Time

How to Apply:

If you are motivated, professional, and enjoy providing excellent patient service, we would love to hear from you. Please apply with your CV via Indeed.

Job Types: Full-time, Part-time, Permanent

Pay: 12.25-15.00 per hour

Expected hours: 20 - 40 per week

Benefits:

Company pension Employee discount Free parking
Work Location: In person