Job Description

The post holder is responsible for



The collection and supervision of accurate and timely data for patients with cancer and suspicion of cancer in order to monitor the Dental Institute's performance against the National and Trust Cancer targets

The collection, supervision and presentation of accurate and timely data for the Trust cancer PTL meetings

To assist with the processing of Subject Access Requests, preparing patient data for submission

To assist the management team in the local administration of the Trust computerised Patient Administration System (EPIC) - to create, amend and cancel Dental clinic sessions in accordance with departmental procedure and in compliance with Trust policies

To assist the Deputy General Manager in the local administrative processing of patient complaints



The post holder will be required to collect data from a variety of sources including EPIC, PTL, patient health records, proformas and other data sources internal and external to the Trust.



To collect and enter the data on all cancer pathway referrals. To enter this data into the Trust & local Dental cancer waiting times database ensuring, through liaison with the Trust cancer services team, Waiting List staff and clinical teams, that the data is accurate, timely and complete

To liaise with dental, medical, nursing and administrative staff to ensure that all cancer pathway referral patients are identified through various sources e.g. Dental Waiting List office, clinics, and other data sources for recording on the Trust & local Dental cancer waiting times database

To manage and monitor the Dental head & neck cancer pathway PTL

To attend the Dental head & neck MDT meetings, preparing information, solving queries and escalating issues

To attend the Trust cancer PTL meeting, providing updates, taking back queries and escalating any issues to/from the department

Under the direction of the Waiting List Manager, to create, amend and cancel Dental clinic sessions on the Trust computerised Patient Administration System (EPIC), in accordance with departmental procedure and in compliance with extant Trust policies

To assist the Service Manager with the local administrative processing of patient complaints in compliance with extant local and Trust policies and relevant legislation

To liaise with the King's SARS team for any Subject Access requests, providing information in a timely manner



The Trust provides a full range of local and specialist services across its five sites. The trust-wide strategy of Strong Roots, Global Reach is our Vision to be BOLD, Brilliant people, Outstanding care, Leaders in Research, Innovation and Education, Diversity, Equality and Inclusion at the heart of everything we do. By being person-centred, digitally-enabled, and focused on sustainability, we aim to take Team King's to another level.



We are at a pivotal point in our history and we require individuals who are ready to join a highly professional team and make a real, lasting difference to our patients and our people.



King's is committed to delivering Sustainable Healthcare for All via our Green Plan. In line with national Greener NHS ambitions, we have set net zero carbon targets of 2040 for our NHS Carbon Footprint and 2045 for our NHS Carbon Footprint Plus. Everyone's contribution is required in order to meet the goals set out in our Green Plan and we encourage all staff to work responsibly, minimising their contributions to the Trust's carbon emissions, waste and pollution wherever possible.



To provide basic analysis of data as required by the Dental Institute, Trust and external agencies within agreed deadlin

To update and maintain relevant information resource databases / spreadsheets

To attend regular team meetings to gather information/data and provide support as require

To participate in projects and provide data for service improvement as requested by members of the Dental Patient Services team

To support and work with clinical teams in completing clinical databases

Contribute to the continuous development of information systems to improve data collection

To monitor, maintain and manage the Dental Information Team mailbox

The scanning of paper records into EPIC in a timely manner as requested



The post holder has a general duty of care for their own health, safety and wellbeing and that of work colleagues, visitors and patients within the hospital, in addition to any specific risk management or clinical governance accountabilities associated with this post.

To observe the rules, policies, procedures and standards of King's College Hospital NHS Foundation Trust together with all relevant statutory and professional obligations.

We want to be an organisation where everyone shares a commitment to delivering the very best care and feels like their contribution is valuable and valued.

At King's we are a kind, respectful team:

Kind . We show compassion and understanding and bring a positive attitude to our work



Respectful . We promote equality, are inclusive and honest, speaking up when needed



Team . We support each other, communicate openly, and are reassuringly professional



To observe and maintain strict confidentiality of personal information relating to patients and staff.

To be responsible, with management support, for their own personal development and to actively contribute to the development of colleagues.

This job description is intended as a guide to the general scope of duties and is not intended to be definitive or restrictive. It is expected that some of the duties will change over time and this description will be subject to review in consultation with the post holder.

All employees must hold an 'nhs.net' email account which will be the Trust's formal route for email communication.

Everyone is responsible for promoting inclusion no matter their role or team. At King's, we want to create an environment where everyone feels valued, respected and welcomed