Dental Laboratory Administration Assistant

West Byfleet, ENG, GB, United Kingdom

Job Description

Dental Laboratory Administration Assistant.

Are you interested in working for an established Dental Laboratory? Do you have an interest in Orthodontics?

We are looking for a full time, enthusiastic person with excellent attention to detail to work within our laboratory in Byfleet, Surrey KT14 7LF.

The IAS Laboratory has provided high-quality appliances and ortho supplies to the UK from its Surrey base since 2007.

Founded by CEO Darren Mitchell to serve local NHS practices the lab quickly developed its own digital planning facility, developing the ClearSmile brand and working with the IAS training academy. The lab now serves hundreds of NHS and Private practices nationally.

You will be working as part of our team of Dental Technicians, the role requires very good manual dexterity, and the ability to work to a high standard.

Previous experience working in a dental laboratory would be an advantage but not essential.

Our working days are Monday to Thursday 8.00am to 5.00pm and Friday 8.00am to 4.00pm

The ideal candidate will have an administration background and be able to work as part of a team as well as independently.

Your main duties will be:

Booking in work using our in-house system

Processing emails from dentists'

Answering phone calls, dealing with customer queries, and directing calls to the correct departments

Ensuring all work is photographed and boxed ready for posting and dispatch

Requesting new impressions as needed

Liaising with dental practices regarding work issues and queries

Managing our on-line shop and shop orders

Chasing outstanding work for approval via email and telephone

Fluency in the English language, both written and verbal

Methodical and organised approach to work

Clear communication both written and verbal

Professional telephone manner

Ability to work within a team and independently

Ability to work under pressure and use your own initiative to solve problems

Work in a fast-paced environment

Ability to follow protocols and guidelines

Adaptability and willingness to learn

We are located close to a local train station, (Byfleet and New Haw) in an air-conditioned building and also have ample on-site parking. Other benefits include:

Close to local amenities

24 days holiday plus Bank holidays

Training and professional developments opportunities

Tea/coffee provided

Early finish on Friday (4.00pm)

Christmas closure

We look forward to hearing from you.

Job Type: Full-time

Pay: From 24,000.00 per year

Benefits:

Casual dress Cycle to work scheme Free parking On-site parking Transport links
Schedule:

8 hour shift Monday to Friday
Work Location: In person

Reference ID: IAS Lab

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Job Detail

  • Job Id
    JD3276387
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    West Byfleet, ENG, GB, United Kingdom
  • Education
    Not mentioned