Dental Laboratory Administration Assistant.
Are you interested in working for an established Dental Laboratory? Do you have an interest in Orthodontics?
We are looking for a full time, enthusiastic person with excellent attention to detail to work within our laboratory in Byfleet, Surrey KT14 7LF.
The IAS Laboratory has provided high-quality appliances and ortho supplies to the UK from its Surrey base since 2007.
Founded by CEO Darren Mitchell to serve local NHS practices the lab quickly developed its own digital planning facility, developing the ClearSmile brand and working with the IAS training academy. The lab now serves hundreds of NHS and Private practices nationally.
You will be working as part of our team of Dental Technicians, the role requires very good manual dexterity, and the ability to work to a high standard.
Previous experience working in a dental laboratory would be an advantage but not essential.
Our working days are Monday to Thursday 8.00am to 5.00pm and Friday 8.00am to 4.00pm
The ideal candidate will have an administration background and be able to work as part of a team as well as independently.
Your main duties will be:
Booking in work using our in-house system
Processing emails from dentists'
Answering phone calls, dealing with customer queries, and directing calls to the correct departments
Ensuring all work is photographed and boxed ready for posting and dispatch
Requesting new impressions as needed
Liaising with dental practices regarding work issues and queries
Managing our on-line shop and shop orders
Chasing outstanding work for approval via email and telephone
Fluency in the English language, both written and verbal
Methodical and organised approach to work
Clear communication both written and verbal
Professional telephone manner
Ability to work within a team and independently
Ability to work under pressure and use your own initiative to solve problems
Work in a fast-paced environment
Ability to follow protocols and guidelines
Adaptability and willingness to learn
We are located close to a local train station, (Byfleet and New Haw) in an air-conditioned building and also have ample on-site parking. Other benefits include:
Close to local amenities
24 days holiday plus Bank holidays
Training and professional developments opportunities
Tea/coffee provided
Early finish on Friday (4.00pm)
Christmas closure
We look forward to hearing from you.
Job Type: Full-time
Pay: From 24,000.00 per year
Benefits:
Casual dress
Cycle to work scheme
Free parking
On-site parking
Transport links
Schedule:
8 hour shift
Monday to Friday
Work Location: In person
Reference ID: IAS Lab
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