We are looking for a full time and part-time professional and friendly Dental Nurse / Receptionist to join our well established predominantly Private Dental Practice.
Days: Patient appointments
8am to 3pm Mon, Tues, Wed, Fri
9am to 5pm Thursday
Hours to be discussed at interview, dependent upon role.
This is a permanent positon for a candidate with a mature outlook who wants to contribute to the practice longterm. Our perfect candidate would be a qualified dental nurse who would be able to offer a dual role as receptionist as well as providing nursing cover if required (emergency /holiday).
The successful candidate should be the first point of contact for patients, providing excellent customer service and ensuring the smooth running of the reception area. The position is suitable for individuals with a passion for patient care and administrative excellence.
Responsibilities
Greet patients warmly and professionally upon arrival, creating a welcoming atmosphere. Able to assist more vulnerable patients in a caring and relaxed way.
Manage appointment scheduling, cancellations, and reminders efficiently using IT systems
Answer phone calls, respond to enquiries, and direct calls appropriately
Maintain accurate patient records in compliance with data protection regulations
Handle patient check-in and check-out processes with organisational precision
Assist with administrative tasks such as filing, invoicing, and processing payments
Support the dental team with general administrative duties as required
Ensure the reception area remains tidy, organised, and welcoming at all times
Provide chairside clinical assistance to Dentist or Hygienist and practice roles and responsibilities of Dental Nurse.
Experience
Qualified Dental Nurse
Strong IT skills, including familiarity with Software of Excellence / Exact and Microsoft Office applications
Excellent communication skills in English, both written and verbal
Organisational skills to manage multiple tasks efficiently under pressure
Ability to demonstrate professionalism, empathy, and confidentiality at all times
This role is ideal for organised individuals with strong communication abilities who enjoy working in a team-oriented environment dedicated to delivering high-quality patient care.
Job Types: Full-time, Part-time, Permanent
Pay: From 14.00 per hour
Work Location: In person
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