Job Description

Join the Puresmile Team

We're looking for an experienced and ambitious Practice Manager to lead two busy

mixed NHS and private dental practices

within the Puresmile Group. This is an excellent opportunity for someone who enjoys the challenge of running well-organised practices but is ready to step into a broader role with more influence, responsibility, and progression.

You'll oversee day-to-day performance across both sites, supporting clinicians and teams, improving systems, and ensuring strong delivery across NHS and private services. Working closely with senior leadership, the role offers clear development with a strong focus on people leadership, commercial awareness, and building practices that run efficiently without constant intervention.

Why this role is different:

This isn't just about keeping two practices running -- it's about shaping how they grow, developing future site leaders, and moving from hands-on management to true business leadership.

About the Role

If you are looking for your next leadership challenge, this could be the opportunity for you. You will:

Lead the delivery of high-quality patient care across a busy mixed NHS and private practice environment. Develop, support, and hold teams accountable, building strong site-level leadership and a positive, high-performance culture. Oversee core HR activity including recruitment, onboarding, performance management, training, and appraisals. Manage financial performance, UDA delivery, and key KPIs, using data to drive improvement and commercial outcomes. Ensure full compliance with CQC, NHS, GDC, and Health & Safety standards, escalating risks appropriately. Handle complaints and issues professionally, using learning to improve systems and patient experience. Strengthen administrative and clinical systems by embedding clear SOPs and a solution-focused approach within teams.

Selection Criteria

Essential

Proven experience in a management or leadership role, ideally within dental, healthcare, or a regulated service environment. Strong people leadership capability, including performance management, absence, and team development. Commercial awareness, with confidence using KPIs, budgets, and data to influence decisions and improve performance. Demonstrated ambition to develop beyond operational management and grow commercial and strategic capability. Organised, resilient, and able to prioritise effectively in a fast-paced environment. Clear, confident communicator with the ability to lead conversations at all levels.

Desirable

Previous experience within dental or healthcare practice management. Working knowledge of NHS dental contracts and UDA delivery. Experience supporting CQC inspections and maintaining regulatory compliance. Familiarity with dental practice management, HR, or payroll systems.

What We Offer

Competitive salary and benefits CPD and career development opportunities Supportive group network and values-led culture

How to Apply

If you're ready to make a real impact to a well established and independent Dental Group, apply today with your CV and covering statement.

Job Types: Full-time, Permanent

Pay: From 38,000.00 per year

Benefits:

Flexitime Free parking On-site parking
Ability to commute/relocate:

Ealing W13: reliably commute or plan to relocate before starting work (required)
Education:

Diploma of Higher Education (preferred)
Experience:

Practice Management / General Management: 2 years (required)
Work authorisation:

United Kingdom (required)
Work Location: In person