Job Description

Dental Receptionist - Boutique Private Dental Practice (Barnet)

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Hours: Full-time positions, including alternate Saturdays with a weekday off, across Barnet and Cricklewood. Part-time roles will also be considered, with a minimum of 3 days per week, including Saturdays

We have an exciting opportunity for a Dental Receptionist to join our state-of-the-art private dental practice in North-West London.



We're looking for someone with previous experience in dental, healthcare or high-end customer service who is passionate about delivering an exceptional patient experience. You'll be joining a friendly and supportive team within a calm, modern, and forward-thinking environment.

About Us

Zental

is a healthcare brand that fuses private dentistry with affordable luxury.



We are passionate about creating a relaxing, calm and harmonious environment where patients feel at ease coming to the dentist. We believe in helping people live longer, healthier and happier lives through maintaining an optimum level of oral health and well-being.

Job Summary

As part of our front-of-house team, you will play a vital role in providing a seamless and welcoming experience for all patients. You'll be responsible for maintaining the highest standards of patient care, communication and organisation across the reception area and administrative functions.

Key Responsibilities

Delivering a warm and professional welcome to every patient Managing appointments, calls and patient queries efficiently Maintaining accurate patient records and data Processing payments and managing invoices and deliveries Liaising closely with clinicians and the Practice Manager to ensure a smooth patient journey Supporting the team with general administrative duties Attending training and development sessions as required

Essential Requirements

Previous

dental reception

experience (highly advantageous) Excellent written and verbal communication skills in English Strong background in administration or customer service (high-end experience desirable) Professional, positive and approachable manner High attention to detail and ability to multitask Confident decision-making aligned with the practice ethos IT proficiency, including Microsoft Excel and practice software

Benefits of Working with Zental

Competitive salary with opportunities to grow within an expanding business Bonuses for achieving targets Excellent team support working alongside highly skilled clinicians Ongoing training and professional development All core CPD paid for Annual BLS & AED training provided Substantially discounted dental treatments for yourself Discounts for family and friends Access to Zental Tailored Perks Excellent career progression opportunities
If you feel you have the skills, abilities, and enthusiasm to succeed in this role, we would love to hear from you.