We are seeking a friendly and professional Dental Receptionist to join our dynamic dental practice. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing administrative tasks efficiently. This role requires a keen attention to detail and excellent organisational skills to ensure the smooth operation of our front desk.
We will only respond to those candidates who are successful for interview.
Responsibilities
Greet patients warmly upon arrival and assist with check-in procedures.
Manage appointment scheduling, confirmations, and reminders to optimise patient flow.
Handle patient inquiries via phone, email, and in person with professionalism and courtesy.
Maintain accurate patient records and ensure confidentiality in compliance with data protection regulations.
Process patient payments efficiently.
Coordinate with dental staff to facilitate seamless communication regarding patient care.
Keep the reception area tidy and organised, creating a welcoming environment for patients.
Assist with other administrative tasks as required to support the overall operations of the practice.
To work in another practice as required within 15 miles.
Working days will be Tuesday's, Wednesday's and Friday's. You may be called upon to cover annual leave as necessary, so flexibility is key.
Working days can be up until 19:30 - appointments depending.
Experience
Previous experience in an administrative or office role within a healthcare or dental setting is preferable, but training will be given.
Strong organisational skills with the ability to multitask effectively in a fast-paced environment.
Excellent communication skills, both verbal and written, with a focus on customer service.
Proficiency in using office software and dental management systems is advantageous.
A positive attitude and a willingness to learn new skills will contribute to your success in this role.
Must hold a current licence and have access to a car.
If you are passionate about providing excellent patient care and possess the necessary administrative skills, we encourage you to apply for this rewarding opportunity as a Dental Receptionist.
Job Type: Part-time
Pay: From 12.21 per hour
Expected hours: 16.00 - 22.35 per week
Benefits:
Company pension
On-site parking
Schedule:
Monday to Friday
Weekend availability
Work Location: In person