Job Description

Job Summary:

We are seeking a friendly and organised individual to join our team as a Dental Practice

Receptionist. As a vital member of our practice, you will be the first point of contact for our

patients, ensuring a warm welcome and smooth experience. Your excellent communication

skills and attention to detail will contribute significantly to maintaining a positive and

efficient practice environment. This role can be either part time or full time.

Responsibilities

:

? Greet patients and visitors warmly, ensuring they feel comfortable and welcome.

? Manage appointment scheduling, including booking, rescheduling, and confirming

appointments.

? Answer phone calls and handle enquiries professionally and courteously.

? Maintain patient records and ensure confidentiality in accordance with data protection

regulations.

? Process patient payments and manage billing enquiries.

? Assist with general administrative tasks, including filing and maintaining a tidy

reception area.

? Collaborate effectively with dental staff to ensure smooth workflow throughout the

practice.

? Follow practice protocols to ensure patient safety and comply with health regulations.

? Notify the Practice Manager of any issues affecting patient flow or reception

operations.

Requirements

:

? Previous experience in a dental practice as a receptionist is desirable, particularly

with SOE software. However, training will be provided for the right candidate.

? Strong communication and interpersonal skills.

? Ability to work independently and as part of a team.

? Excellent time management and organisational skills.

? Strong attention to detail, with the ability to follow procedures accurately.

? Reliability and honesty, with a commitment to excellent patient care.

? A passion for creating a welcoming environment for patients.

Benefits:

? Competitive pay, negotiable based on experience.

? Onsite parking.

? Company events

? 2 weeks' half pay sick leave.

? NEST pension scheme.

? Opportunity to work in a supportive and dynamic dental practice environment with a

friendly team.

? Continuous training and development opportunities.

Practice Hours:

Our practice is open from:

? Monday: 8am-5:30pm

? Tuesday: 8am-7pm

? Wednesday: 8am-7pm

? Thursday: 8am-6pm

? Friday: 8am-4:30pm

How to Apply:

If you are a motivated individual with a passion for patient care and a drive to contribute to a fantastic team, we would love to hear from you! Please submit your application, including

your CV and a cover letter outlining your experience and qualifications.

Contact Information:

To apply or for further information, please contact Elaine Buck at

elaine@boroughbridgedental.co.uk or 01423 322 757.

Job Types: Full-time, Part-time, Permanent

Pay: 12.50 per hour

Expected hours: 25 per week

Benefits:

Company events Company pension Employee discount On-site parking Sick pay
Schedule:

Monday to Friday Overtime
Work Location: In person