Crossways Dental is a part of the Quality dental Group with a total of 9 practices beautiful practices. Our dental practice provides high-quality General and Cosmetic dental treatments. The newly renovated clinic offers a modern, visually stunning environment equipped with the latest technology to ensure exceptional patient care. Candidates will enjoy a fresh, dynamic working atmosphere and become part of a growing, tight-knit team.
Duties of the Dental Receptionist :
Perform a high quality reception and administration service to ensure patient satisfaction and maximum contribution to practice efficiency, effectiveness and profitability in line with the GDC guidelines and practice policies
Establish and maintain productive working relationships with all members of the dental team
Liaise with the practice manager on all matters concerning administration, pay and service conditions
Assist with the supervision of the trainee receptionist in the practice
meet essential KPI targets by communicating offers and plans with patient.
Ensuring Recalls and reviews are managed and targets met.
maintain robust communication with patients and clinicians to ensure that patients are given adequate information about the costs and time taken for treatments.
Requirements of the Dental Receptionist:
Dental Reception experience desirable but not essential
Adaptable
Experience in any dental role is desirable but not essential
Experience within a reception or customer server role
Strong knowledge of IT and various computer software packages
Confident with dealing with different people on a daily basis
Work well within a team as well as individually
Be able to work on own initiative and under pressure
Great organisational skills
Punctual and reliable
Excellent communication skills
Ability to work evenings and Saturdays.
Experience in managing/ posting in Social media, Instagram, Facebook, Snapchat, Tiktok and content creation is desirable but not essential.
Hours of work:
Monday 8am to 5.30/6:00pm
Tuesday 8am - 5:15pm.
Wednesday 8am - 5:15pm
Thursday alternate 8am - 5:15pm / 8am - 7pm
Friday 8am - 4:15pm
Ad hoc Saturdays 8:15am - 1pm
We look forward to hearing from you!
Job Type: Full-time
Pay: 12.50-13.00 per hour
Benefits:
Company events
Employee discount
Schedule:
10 hour shift
Monday to Friday
Weekend availability
Ability to commute/relocate:
Coulsdon CR5 1EB: reliably commute or plan to relocate before starting work (required)
Work Location: In person
Expected start date: 16/06/2025
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