Job Description

Dental Receptionist

Full Job description:

A great opportunity has arisen at Cowbridge Dental Specialists. We are looking for an enthusiastic dental receptionist to join our multi-disciplinary practice in Cowbridge. Our focus is to ensure our patients receive the highest quality of treatment, efficiently and in a clean and comfortable environment. The ideal candidate to have excellent communication and IT skills and have a desire to develop their potential. We are looking for the right person to join our small friendly team.

We will expect you to have exceptional customer service skills and provide a high-level service to our patients.

Reception Duties involve:

Welcoming patients and visitors to the practice.

Responding to enquirers in a professional and friendly manner.

Scheduling appointments for patients, and planning the dairy effectively.

Monitor waiting lists.

Keeping patients informed of any necessary information.

Maintaining patient records accurately.

Collecting payments and recording them.

Dealing with outstanding payments.

Writing letters and emails to patients.

Ordering and maintaining stationary supplies.

Keeping the reception and waiting area tidy.

Essential skills and experience required:

Previous experience in healthcare is preferred.

Outstanding customer service skills.

Attention to detail.

Confidence and an empathetic nature.

Schedule:

Monday-Friday (no weekends)

8 hour shifts

No late evenings

Salary will depend on experience and will be discussed at second interview.

Job Type: Full-time

Pay: From 13.50 per hour

Expected hours: 37.5 per week

Benefits:

Company pension
Experience:

Dental receptionist: 1 year (required)
Work Location: In person

Application deadline: 29/08/2025
Reference ID: Dental Receptionist