Job Description

Dental Receptionist - Join Our Welcoming and Progressive Dental Team in Ebbw Vale

Are you a friendly, organised, and patient-focused individual looking to work in a supportive and forward-thinking dental practice? We're looking for a Dental Receptionist to join our warm and welcoming team in Ebbw Vale on a permanent basis.

Why Join Us?

We are an independently owned dental practice, part of a group of six, accredited with BDA Good Practice and Denplan Excel. Our Ebbw Vale team delivers a wide range of general and cosmetic treatments, including implants, oral surgery, orthodontics, and advanced restorative care.

As the first point of contact for patients, you'll play a vital role in making every visit a positive and professional experience.

What You'll Be Doing:

Welcoming patients warmly and efficiently managing front desk operations Booking appointments, managing diaries, and handling cancellations Answering phones and responding to patient enquiries with care and clarity Managing patient records and ensuring accuracy on our dental software (SOE/EXACT) Handling payments, invoicing, and processing NHS and private claims Supporting the clinical team with administrative tasks Ensuring confidentiality, professionalism, and a calm approach at all times

We're Looking for Someone Who:

Has excellent interpersonal and communication skills Is confident using computers and ideally experienced with dental software (SOE/EXACT preferred, but training provided) Can multitask in a busy, patient-facing environment Has a can-do attitude and takes pride in delivering great customer service Is reliable, proactive, and works well as part of a team
Previous dental or medical receptionist experience is desirable but not essential--personality, professionalism, and a willingness to learn are just as important to us.

What We Offer:

Friendly, supportive team environment Free uniform Free gym membership Access to Simplyhealth for health and wellbeing support Monthly team socials and bonding activities Ongoing training and development opportunities Career progression pathways within our growing group

What Makes Us Different?

We genuinely care about our patients--and each other. We take pride in creating a practice culture that's kind, supportive, and focused on personal and professional growth.

Ready to Apply?

If you're looking for a role where you can make a real difference to patients and enjoy being part of a close-knit and professional dental team, we'd love to hear from you.

Job Types: Full-time, Permanent

Pay: From 13.00 per hour

Benefits:

Private dental insurance
Work Location: In person