We are seeking a friendly and professional Dental Receptionist to join our small and friendly dental team. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing administrative tasks efficiently. This role is crucial in ensuring the smooth operation of the practice and enhancing the patient experience.
Responsibilities
Greet patients warmly and assist them with check-in and check-out procedures.
Schedule and confirm appointments, ensuring optimal use of the dentist's time.
Manage patient records accurately, maintaining confidentiality and compliance with data protection regulations.
Handle incoming calls and respond to patient inquiries regarding services, treatments, and insurance coverage.
Process payments and manage billing inquiries effectively.
Collaborate with dental staff to ensure seamless communication regarding patient care.
Maintain a clean and organised reception area, creating a welcoming environment for patients.
Experience
Previous experience as a Dental Receptionist would be desirable but not essential.
Administrative experience is highly desirable, showcasing proficiency in managing schedules and patient records.
Strong communication skills with a focus on customer service are vital for this role.
Familiarity with dental terminology and procedures would be advantageous but not mandatory. If you are passionate about providing excellent service in a healthcare environment and possess the necessary skills, we encourage you to apply for this rewarding position as a Dental Receptionist.
Job Type: Part-time
Pay: 14,883.58-25,016.75 per year
Expected hours: 12.50 per week
Benefits:
Company pension
Employee discount
Free parking
On-site parking
Work Location: In person
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