Job Description

Overview

Due to a team member relocating we are seeking a dedicated and friendly Dental Receptionist to join our dental practice. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing administrative tasks efficiently. This role is crucial in ensuring a smooth operation within the practice and enhancing the overall patient experience.

Responsibilities

Greet patients warmly and manage their check-in and check-out processes. Schedule and confirm appointments, ensuring optimal use of the dentist's time. Handle patient inquiries and provide information about services offered. Maintain accurate patient records and ensure confidentiality at all times. Process payments and manage billing inquiries with professionalism. Coordinate with dental staff to ensure seamless communication regarding patient care. Keep the reception area tidy and organised, creating a welcoming environment for patients.

Experience

Previous experience in this role is ideal but, experience in an office or administrative role is beneficial, ideally within a healthcare setting. Strong organisational skills with attention to detail to manage multiple tasks effectively. Excellent communication skills, both verbal and written, to interact with patients and staff professionally. Proficiency in using office software and dental practice management systems is advantageous. A friendly disposition with a genuine interest in providing excellent customer service is essential.
Job Types: Part-time, Permanent

Pay: 24,420.00-36,977.44 per year

Benefits:

Company pension Free parking On-site parking
Schedule:

Day shift Weekend availability
Work authorisation:

United Kingdom (preferred)
Work Location: In person

Reference ID: Reception role Southwood Dental Centre