Job Description

Be the face of a practice you'll be proud to represent.

We're a

modern, beautifully designed dental practice

in Huntingdon, part of the

Cambridgeshire Dental Group

, and we've been proudly serving our community since opening in January.

Now, as we continue to grow, we're looking for someone warm, organised, and full of positive energy to join our front desk team as a

Patient Experience Coordinator

.

This isn't just a receptionist job -- it's a chance to be the person who

sets the tone for every patient's journey

with us, while developing

real admin and operational skills

in a supportive, forward-thinking environment.

What You'll Be Doing

A mix of front-of-house, patient support, and admin tasks -- no two days are quite the same!

Welcoming patients

with a friendly, professional approach

Managing the appointment diary

and working closely with clinicians

Answering calls and emails

confidently and empathetically

Handling payments, deposits

, and finance queries

Tracking outstanding treatment plans

and following up with patients

Supporting recalls

and helping patients continue their care

Running daily reports

(including debtors and scheduling stats)

Updating patient records

on SOE/Exact

Supporting compliance admin

and keeping records tidy and accurate

Keeping the reception area clean, stocked, and welcoming

This Role Would Suit Someone Who:

Is

friendly, approachable

, and takes pride in being the first point of contact Has a

proactive attitude

and likes to keep things running smoothly Enjoys a balance of

face-to-face interaction and admin responsibility

Thrives in a

busy, upbeat team environment

Wants to

build a long-term career

in dental, healthcare, or business admin Is

confident using systems

, managing time, and solving problems Ideally has dental or medical admin experience -- but

a positive attitude and willingness to learn

matter most
Why Join Us?

We're not just a workplace -- we're a team. At Huntingdon Smiles, you'll enjoy:

A

bright, modern working environment

A

supportive and friendly team culture

Staff outings and socials

-- we like to have fun, too!

Ongoing training and development opportunities

- whether you're looking to strengthen your admin skills, explore treatment coordination, or grow into leadership

A chance to be part of a respected and growing dental group

If this sounds like the right fit for you

We'd love to chat! Apply now through Indeed

We can't wait to welcome our next friendly face to the front desk.

Would you like me to create a version tailored for print, Instagram, or a staff referral post too?

You said:a section on, we're big believes in deveoplemts ectChatGPT said:

Absolutely! Here's a dedicated section you can add to your job post to highlight your

belief in staff development and growth

-- in a way that feels genuine and inspiring:

We're Big Believers in Growth

At Huntingdon Smiles, we truly value the people who make our practice what it is. We're

big believers in personal and professional development

, and we'll support you every step of the way -- whether that's building confidence in your current role, expanding your admin skills, or exploring a future in treatment coordination or practice management.

We don't just want someone to fill a seat -- we want to help you

grow in your career

, feel proud of your work, and enjoy coming to work each day.

Job Types: Full-time, Permanent

Pay: 12.21-14.00 per hour

Expected hours: 41.25 per week

Benefits:

Additional leave Company events Company pension Free flu jabs Free parking On-site parking Store discount
Schedule:

8 hour shift Day shift Monday to Friday
Work Location: In person