Dental Receptionist - Join Our Growing Private Dental Practice
Location:
Wellingborough
Hours:
Monday - Friday, 8:45 AM - 5:15 PM (37.5 hours per week)
Salary:
Up to 14.00 per hour (depending on experience)ience)
Job Type:
Full-time, Permanent
About Us
We are a fast-growing, predominantly private dental practice in Wellingborough committed to providing outstanding patient care in a professional yet friendly environment. Our dedicated team strives to deliver high-quality dentistry while ensuring every patient feels respected, heard, and at ease.
The Role
As our new Dental Receptionist, you'll be the welcoming face of the practice -- creating a great first impression and helping our patients feel comfortable from the moment they arrive. This is a varied and rewarding role, perfect for someone who thrives on delivering excellent service and managing multiple priorities with ease.
No previous dental experience is necessary, we welcome applicants from hospitality, retail, or other customer-focused sectors who can bring warmth, discretion, and professionalism.
Key Responsibilities
Front Desk & Patient Interaction
Greet patients warmly and provide a calm, welcoming atmosphere.
Answer phone calls, emails, and patient enquiries with professionalism.
Schedule and manage patient appointments with accuracy and efficiency.
Administrative Support
Maintain dentist schedules and manage appointment flows.
Assist with compliance documentation (including CQC tasks).
Oversee stock levels for oral hygiene products.
Sort and distribute incoming post.
Finance & Payments
Process payments and issue receipts.
Support patients with dental finance applications (e.g. via Tabeo).
What We're Looking For
A friendly, polished communicator with a passion for outstanding service.
Strong organisational skills and the ability to multitask efficiently.
Confident using IT systems (experience with Dentally is a plus, training provided).
A positive, can-do attitude with a proactive mindset.
Ability to work both independently and collaboratively.
Candidates from luxury hospitality or high-end customer service roles are especially encouraged to apply.
What We Offer
Competitive hourly rate - up to 14.00 depending on experience.
Company-funded DBS check.
Uniform provided.
Free on-site parking.
Annual team social events.
Workplace pension scheme.
Supportive, friendly working environment with training opportunities.
Ready to Join Us?
If you're passionate about customer care and looking to join a practice that values its team and patients, we'd love to hear from you.
Apply today and become part of our dental family!
Job Type: Permanent
Pay: 12.21-14.00 per hour
Benefits:
Company pension
Employee discount
Free parking
On-site parking
Ability to commute/relocate:
Wellingborough: reliably commute or plan to relocate before starting work (required)
Experience:
Dental practice: 2 years (preferred)
Work Location: In person