Job Description

*Please note the skills test must be completed to be considered for the role. If the Skills test is not completed you will be automatically rejected.

Job Overview:
We are seeking a skilled and friendly Dental Receptionist to join our team. As a Dental Receptionist, you will be the first point of contact for our patients, providing excellent customer service and ensuring a smooth flow of operations in the dental office. This is a vital role in our practice, as you will be responsible for managing patient appointments, maintaining records, and assisting with administrative tasks.

Responsibilities:
- Greet and welcome patients upon arrival, ensuring a positive and friendly atmosphere
- Schedule patient appointments and manage the dental office calendar
- Answer phone calls and respond to patient inquiries in a professional manner
- Verify insurance coverage and assist patients with insurance-related questions
- Collect and record patient information, including medical history and personal details
- Maintain accurate and organized patient records using dental software systems
- Process payments and handle billing inquiries
- Assist with administrative tasks such as filing and scanning documents
- Collaborate with the dental team to ensure efficient patient flow and exceptional patient care

Experience:
- Previous experience in an office or administrative role is preferred
- Familiarity with dental terminology and procedures is a plus
- Proficiency in using dental software systems for appointment scheduling and record keeping is a plus
- Excellent communication skills, both verbal and written
- Strong attention to detail and organizational abilities
- Ability to multitask and prioritize tasks effectively
- Friendly demeanor with a passion for providing exceptional customer service

Join our team as a Dental Receptionist and contribute to creating a positive experience for our patients. We offer competitive pay, professional development opportunities, and a supportive work environment. Apply today to become part of our dedicated dental team!

Job Type: Full-time

Pay: 12.21-13.00 per hour

Expected hours: 40 per week

Additional pay:

Performance bonus
Benefits:

Company events Company pension Employee discount Free fitness classes Free parking Health & wellbeing programme On-site parking Referral programme Sick pay Transport links
Schedule:

8 hour shift Day shift Holidays Monday to Friday
Education:

GCSE or equivalent (preferred)
Experience:

Dental receptionist: 1 year (preferred)
Work Location: In person

Reference ID: Dental Receptionist