Job Description

About us

We're looking for a FULL-TIME Receptionist/ Front of house to join our team at Waterfall Dental and Implant Centre, a leading dental clinic located in Tooting, London offering both private and NHS services. Our highly skilled team specializes in cosmetic dentistry, general dental care, implants, and oral hygiene. Our mission is to help our patients maintain a beautiful, healthy smile through personalized, high-quality care, with a professional, social and collaborative team dedicated to delivering the best possible outcome.

Our practice is currently undergoing an exciting rebranding and a full surgery revamp in the coming months, so it's the perfect time to join the team and be part of the exciting changes coming up.

Our work environment includes:

On-the-job training Safe work environment Lively atmosphere Regular social events
The successful candidate will be responsible for a variety of tasks, including but not limited to answering phones, scheduling appointments, filing documents, and data entry. The ideal candidate should have excellent organizational skills, be detail-oriented, and have the ability to multitask in a fast-paced environment.

Although experience is preferred, we will offer training on the job.

Responsibilities include but not limited to:

Greet and direct visitors and patients. Answer incoming calls and emails in a professional manner. Schedule appointments. Take payments. Organise files, records, and documents.

Ideal key skills:

Confident and friendly on reception Computer & IT literate (microsoft word, gmail) Articulate and fluent in the English Language (both written and spoken) Confident, calm under pressure and able to multitask A team player Well organised and attention to detail. Able to work on their own initiative Have previous experience working in a front of house/customer service/ reception/ admin role. Great customer service, able to put the patient first and go above and beyond where possible. Polite and professional on calls. Able to confidently take payments, use card machines and cash up.

Desirable attributes:

Previous Experience working with diary management software. Previous experience working in a reception role using Software of Excellence Exact. Previous experience working in a dental practice or some working knowledge of the dental industry

Further information:

Salary dependent on level of relevant experience and qualifications. Flexible working hours/ days available, ideally looking for someone for 4-5 days a week. Get in touch to find out more.
If you think you could work well in our team and want to be part of the exciting changes we have coming up, don't hesitate to get in touch!

Job Types: Permanent, Full-time

Hourly Rate: Starting at 12.21- 13.50 per hour

Schedule:

Day shift Monday to Friday
Ability to commute/relocate:

London: reliably commute or plan to relocate before starting work (required)
Education:

GCSE or equivalent (required)
Experience:

Administrative: 1 year (Required) Dental receptionist: 1 year (Preferred)
Language:

English (required)
Start Date:

We're looking for someone who can start as soon as possible, ideally within the next 3-4 weeks.
Work Location: In person

Job Type: Full-time

Pay: 12.21-13.50 per hour

Expected hours: 31 - 39 per week

Schedule:

Monday to Friday
Ability to commute/relocate:

SW170TD: reliably commute or plan to relocate before starting work (required)
Education:

GCSE or equivalent (required)
Experience:

Dental Receptionist: 1 year (preferred) Reception: 1 year (required)
Work Location: In person

Application deadline: 06/09/2025