Job Description

Overview

We are seeking a dedicated and friendly Dental Receptionist to join our team. This role is essential in providing a welcoming environment for our patients while ensuring the smooth operation of the dental practice. The ideal candidate will possess strong administrative and office skills, demonstrating excellent communication abilities and a commitment to patient care.

Duties

Greet patients warmly as they arrive at the practice, ensuring a positive first impression. Manage appointment scheduling, confirmations, and reminders to optimise patient flow. Handle patient inquiries both in person and over the phone, providing accurate information regarding services and procedures. Maintain patient records with precision, ensuring confidentiality and compliance with data protection regulations. Process patient payments and manage billing inquiries efficiently. Collaborate with dental professionals to facilitate seamless communication regarding patient care. Assist in maintaining a clean and organised reception area, contributing to a professional atmosphere.

Requirements

Proven experience in an administrative or office role, preferably within a healthcare setting. Strong organisational skills with attention to detail to manage multiple tasks effectively. Excellent verbal and written communication skills, with the ability to interact compassionately with patients. Proficiency in using computer systems and dental software is advantageous. Ability to work well under pressure in a fast-paced environment while maintaining professionalism. A proactive attitude towards learning new procedures and improving office efficiency.
If you are passionate about providing exceptional service in a dental setting and meet the above requirements, we encourage you to apply for this rewarding opportunity as a Dental Receptionist.

Job Type: Full-time

Pay: From 12.21 per hour

Expected hours: 39.5 per week

Schedule:

Monday to Friday
Work Location: In person

Expected start date: 04/08/2025