We are looking for a proactive, efficient, and friendly
Dental Receptionist
to join our busy dental practice. This is a key front-of-house role, requiring someone who is highly organized, quick-thinking, and confident in managing multiple tasks at once. You will play a vital part in delivering outstanding patient care and supporting the dental team.
Key Responsibilities:
Warmly greet and assist patients in person and over the phone
Schedule, reschedule, and manage appointments using dental software
Check patients in and out, process payments, and maintain accurate records
Follow up with patients in a timely and consistent manner to ensure they are contacted, informed, and booked in appropriately
Take initiative in identifying areas that need attention or improvement in the reception and admin processes
Be proactive in communicating with patients regarding upcoming appointments, treatment plans, recalls, and other needs
Manage and respond to emails, calls, and messages promptly and professionally
Coordinate effectively with clinical staff to ensure a smooth workflow
Perform general administrative duties including scanning, filing, and supply management
Maintain patient confidentiality and comply with GDPR/data protection guidelines
Key Requirements:
Previous experience as a receptionist (dental or healthcare setting preferred)
Strong multitasking and time-management skills in a busy environment
Excellent written and verbal communication skills
Proactive, self-motivated, and able to take initiative without constant supervision
Demonstrated ability to follow through with patient communications and ensure tasks are completed
Good basic IT skills (e.g., Microsoft Office, email, and dental software)
Friendly, professional, and reliable with a strong work ethic
Ability to work well as part of a team and also independently
Working Hours:
Full-time, 5 days per week
[Optional: Some weekend or evening work may be required]
What We Offer:
A supportive and welcoming work environment
Opportunities for ongoing training and professional growth
Competitive salary, paid holidays, staff discounts, uniform provided]
Employee Welfare Engagement programs
Job Types: Full-time, Permanent