Job Description

About Us:

At Westbridge Dental Practice we pride ourselves on providing exceptional dental care in a friendly and welcoming environment. We are a family run, 11 surgery dental practice with a large friendly team. Our dedicated team is committed to ensuring our patients have a positive experience from the moment they walk through our doors.

Position Overview:

We are seeking a friendly proactive and organised Dental Receptionist to join our team. The ideal candidate will have excellent communication skills, a passion for customer service, sales and the ability to multitask in a fast-paced environment.

Key Responsibilities:

- Greet and check in patients with a warm and welcoming demeanour

- Schedule appointments and manage the calendar for Clinicians

- Handle patient inquiries and provide information about services efficiently

- Process patient insurance claims and verify benefits

- Maintain patient records and ensure confidentiality

- Manage phone calls, emails, and correspondence efficiently

- Assist with billing, payment processing and daily cashing up

- Keeping patient facing areas tidy and clean

Qualifications:

- Previous experience as a receptionist or in a sales background preferred

- Strong organisational and multitasking skills

- IT skills required

- Excellent verbal and written communication skills

- Familiarity with dental software is a plus

Benefits:

- Competitive salary based on experience

- Bonus scheme

- Opportunities for professional development

- Friendly and supportive work environment

Job Type: Full-time

Benefits:

Company events Company pension Employee mentoring programme
Schedule:

Monday to Friday Weekend availability
Experience:

IT: 1 year (required) Organisational skills: 1 year (required) Sales: 1 year (required) Customer service: 1 year (required)
Work Location: In person