Job Description

About us:

At Taylored Dental Care, we are making dental care more approachable and comfortable for those who have a fear of dentists. It is really important. Our mission is to provide exceptional dental care while prioritising the comfort and well-being of our patients, especially those who may feel anxious or nervous. Every decision we make revolves around our commitment to this principle, ensuring that our team operates in a supportive and compassionate environment.

About the role:

We are looking for a dedicated and compassionate part time Dental receptionist to join our growing practice. In this role, you will be instrumental in creating a positive experience for our patients, focusing on those who may need extra care and attention. Your empathy and professionalism will help us uphold our tagline, Dentistry for those who don't like Dentists.

Responsibilities:

Answering phone calls with a friendly and warming greeting Maintaining and monitoring the practice appointments system Filing and retrieving paperwork, recording and receipting of petty cash Patients records and signing of treatment plans are signed and up to date Taking payments in practice and over the phone for all appointments booked Scheduling follow up calls for patients for outstanding treatment and recalls Post any lab work and record all lab work that has been returned Daylist to be done the day before for clinicians and nurses Ensure all policies are followed such as DNA appointments, late cancellations and payments Ensuring patients have completed GDPR consent forms Attend and participate in monthly practice meetings Check stock levels for office supplies and order when necessary Provide exceptional patient care, ensuring a calm and welcoming environment. Building a positive relationship with patients to encourage regular visits and build trust Cashing up procedures at the end of the day

Requirements:

This role is for 3 days per week, would need to be able to do a Friday and other days flexible to be discussed,

must be willing to travel across all 3 locations Idle, Wibsey and Keighley.

Previous experience in a dental or healthcare setting is preferred Strong interpersonal skills and a compassionate approach to patient care Ability to remain calm under pressure and address patient concerns effective Knowledge of administrative skills working with Word,Excel,and google drive Exceptional organisational skills and keeping the reception area tidy High Standard of personal presentation

Benefits:

Company pension Birthday off paid! Free Eye test Dental treatment 50% discount on dental treatment for your household Bank Holidays Time of service loyalty benefits Allowance towards Physio, Chiropractor, Counseling & Therapy services, and access to private medical care

Why choose us:

At Taylored Dental Care, you will be part of a supportive team that values each member's contributions. We offer opportunities for growth and development in a practice that prioritises patient care above all else. If you share a passion for making dental care more approachable and comfortable for those who have a fear of dentists, we would love to hear from you!

Please submit your cv with a covering letter, letting us know why you would be perfect for this role!

Job Type: Part-time

Pay: From 13.00 per hour

Benefits:

Company events Company pension Employee discount
Work Location: In person