Job Description

Due to change in circumstances, this position is being advertised with schedule of work required for the role

Are you a proficient multitasker, known for your reliability and professionalism? Do you thrive in a busy front-desk environment where no two days are the same? If so, we want to hear from you!

We are seeking a motivated and highly organised Dental Receptionist to join our warm and welcoming team. Our practice is a busy, mixed NHS and Private clinic where teamwork, patient care, and efficiency are at the heart of everything we do.

Work Location: CV37 8TA

Job Type: Part-time (2 days / per week ), Permanent

Key Responsibilities:

Greet patients and visitors in a professional and friendly manner Schedule appointments and manage clinicians' calendars efficiently by minimising any gaps in the diary Answer phone calls, respond to new patient inquiries and emails, and direct them appropriately Maintain and update patient records while ensuring strict confidentiality Assist with billing, insurance claims processing, and daily banking Keep the reception area organized and presentable to create a welcoming environment Manage the flow of sensitive patient information between dentists, external organizations, and referral partners Follow up with outstanding patient payments and manage debt collection sensitively and professionally Cancel or reschedule diaries as and when required

What We're Looking For:

Previous experience in a dental or healthcare reception role preferred but not essential Excellent communication and interpersonal skills Strong organizational abilities and attention to detail Able to remain calm under pressure and multitask effectively Confident with IT systems (experience with dental software is a plus) A team player with a proactive and positive attitude

Benefits

:

Competitive Pay (advertised salary is prorated to your schedule)

24/7 Access to a Private GP

Statutory Sick Leave

Paid Holidays

(pro-rated based on working pattern)

Pension & National Insurance Contributions

Free Onsite Parking

Schedule

:

Mon: 8:15-5:30pm Tue: 8:15-5:30pm Some flexibility on days may be available upon agreement

Experience

:

Dental reception: 1 years (beneficial otherwise training provided) R4 / Carestream experience beneficial
Job Types: Full-time, Part-time, Permanent

Pay: 26,000.00-28,080.00 per year

Application question(s):

In your own words, describe the reason(s) for your interest in this role/position Please use the space below explain why you would be a good applicant for the post, including any experience you have gained, skills you have to offer and personal qualities. Please relate your comments to the job description and advertisement: In your own words, describe the sort of work you think you would be asked to undertake if you were successful in getting this job: Describe how your role can influence the success of the dental practice (draw examples from the influence your role can have on new and existing patients):
Experience:

Dental receptionist: 1 year (preferred)
Work Location: In person

Application deadline: 04/02/2026