Job Description

We are looking for an exceptional front-of-house team member to join our clinic and work alongside our existing team to elevate the clinic's service and growth

The role will mainly be in front of house and reception, with some patient coordination.

We want someone enthusiastic with excellent communication and organisation skills who can create a fantastic, welcoming environment for our patients.

You will work alongside our other expereinced receptionist, practice manager, and clinical director.

Minimum requirements

:

Front of house experience in private dental practice of at least 2 years Good knowledge of clinical treatments, including general dentistry, implants, Invisalign and cosmetic procedures Excellent communications skills and manner (email, Social media, WhatsApp, phone and video calls) Ability to learn new software swiftly

Location

: Canary Wharf, London (Crossharbour station DLR)

Website

: https://www.innovadent.co.uk/

Pay

: 14.00 per hour

Ideal Working Hours

Below are our ideal working hours, however we are flexible to offer more as long as these shifts are covered:

Sunday 09:30 - 16:30 (Every other week to begin with)

Monday 09:00 - 19:00

Tuesday 16:00 - 19:00

Wednesday 16:00 - 19:00

Thursday 16:00 - 19:00

Friday off

Saturday off

Start date

: As soon as possible

About us

We are a private clinic that opened at the end of 2021. We are building a forward-thinking team and an innovative patient experience.

We are a new, young clinic with plenty of work to get involved with and opportunities to develop your role/career as the clinic grows.

Responsibilities

We will shape your specific role after discussing your strengths and weaknesses and this role will be dynamic in nature, but as a guide, this is what we imagine you to be working on

Handling inbound enquiries via SM, WhatsApp, phone and email Discussing the patient's treatment options and finance plans when required to do so, following the advice of the clinical team Following up with patients after they leave the clinic and providing any further assistance Tracking patient and treatment lists Preparing reports on patient conversions Helping the team with marketing ideas and campaigns Helping with the practice social media (gathering content to send to our social manager) Reachign out to nearby businesses to establish partnerships and deals

Notable Benefits

Free checkups and hygiene appointments Discounted dental treatment Sponsored CPD and education Remote working opportunities are available for the TCO aspect of the role out of hours. Opportunity to build up to management and leadership roles as the clinic expands.
Job Types: Full-time, Permanent

Pay: From 14.00 per hour

Expected hours: No less than 30 per week

Benefits:

Employee discount
Ability to commute/relocate:

London, E14 9LS: reliably commute or plan to relocate before starting work (required)
Application question(s):

What has been your biggest achievement in your current/previous job? (We will only consider your application if you answer this question).
Experience:

dental reception: 2 years (preferred)
Work Location: In person

Reference ID: Receptionist Dec 2024