Job Description

Job Overview

We are seeking a friendly and organised Dental Receptionist to join our dental practice. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service and administrative support. This role is crucial in ensuring the smooth operation of our practice and maintaining a welcoming environment for our patients.

Responsibilities

Greet patients warmly upon arrival and assist them with check-in procedures. Manage appointment scheduling, including booking, rescheduling, and confirming appointments. Handle patient inquiries and provide information regarding services offered. Maintain accurate patient records and ensure confidentiality is upheld at all times. Process patient payments and manage billing inquiries. Coordinate with dental staff to ensure efficient patient flow throughout the day. Assist with administrative tasks such as filing, data entry, and maintaining office supplies. Ensure the reception area is tidy and welcoming for patients.

Experience

Previous experience in an office or administrative role is preferred, ideally within a dental setting. Experience with SOE and Exact is preferred but not essential as training will be provided for the ideal candidate. Strong organisational skills with attention to detail to manage multiple tasks effectively. Excellent communication skills, both verbal and written, to interact professionally with patients and staff. Proficient in using office software and equipment; familiarity with dental practice management software is an advantage. A positive attitude and a commitment to providing outstanding patient care are essential for success in this role.
If you are passionate about contributing to a positive patient experience in a dental environment, we encourage you to apply for this exciting opportunity as a Dental Receptionist.

Job Types: Full-time, Permanent

Pay: From 12.21 per hour

Expected hours: 40 per week

Work Location: In person

Reference ID: dental receptionist