Job Description

Join Optimal Dental Care as a Receptionist

Location:

Stonehouse, Gloucestershire -- small, welcoming private dental practice

Are you a polished, people?person who thrives on creating a warm and calm first impression? Are you as friendly on the phone as face?to?face? If so, we'd love to meet you.

Why our Patients Love Us

Our 5? Google reviews reflect what truly matters to them: warm hospitality, patient?centred care, transparent communication and seamless service . Patients consistently highlight the calm reassuring environment our entire team creates, from first entry to completion of treatment.

The Optimal Standard

Friendly and welcoming

, making patients feel instantly at ease.

Warmly efficient

, managing bookings and queries with patience and proactivity.

Highly personable

, addressing patients by name, and able to put nervous or anxious patients at ease.
We're looking for someone who embodies this thoughtful, positive, and organised approach.

Please check out our website: www.optimal-dentalcare.co.uk and our Google Reviews, just Google 'Optimal Dental Care'.

Key Responsibilities

Greet patients with genuine warmth and help them feel comfortable from the moment they arrive Coordinate appointments efficiently, including emergency bookings and patient follow?ups Manage enquiries--on phone, email and in person--with clarity and empathy Handle payments, maintain patient records, and support with admin tasks Work seamlessly with our dental team to ensure smooth patient flow

What We're Looking For

Excellent communication & customer?service skills A calm, composed, and caring demeanour Strong attention to detail and organisational ability Previous reception or admin experience--ideally within healthcare or dentistry Willingness to learn our systems and treat every patient individually

Why Join Us

Work in a

tight?knit, locally loved practice

Be the

friendly face

who sets patients at ease--making a real difference to their day Benefit from a

supportive team

culture, where compassion meets professionalism Competitive remuneration and opportunities for personal development
?

If you're a warm, organised, and empathetic professional who'd love to shape the first impression that patients will remember--apply today.

Please send your CV and a short covering message telling us why you'd be a great match for this role to phil@townesandtownes.com

We look forward to meeting you and welcoming our next outstanding receptionist to the Optimal Dental Care family!

Job Types: Full-time, Part-time, Permanent

Pay: 13.00 per hour

Expected hours: 38.5 per week

Benefits:

Company pension Employee discount Health & wellbeing programme Private dental insurance
Schedule:

Monday to Friday No weekends
Work Location: In person