Job Description

Job Overview

We are seeking a dedicated and friendly Dental Receptionist to join our team. The ideal candidate will have a passion for providing excellent customer service and ensuring a smooth operation within the dental practice. This role involves managing patient appointments, handling administrative tasks, and creating a welcoming environment for patients. The post will be between two practices, Nelson and Ystrad Mynach.

Responsibilities

Greet patients warmly as they arrive at the practice. Manage appointment scheduling and confirmations efficiently. Handle patient inquiries and provide information regarding services. Maintain accurate patient records and ensure confidentiality. Process patient payments and insurance claims. Assist with administrative tasks such as filing, data entry, and correspondence. Collaborate with dental staff to ensure seamless patient flow. Uphold cleanliness and organisation of the reception area.

Requirements

Previous office experience is essential, preferably in a healthcare setting. Administrative experience is highly desirable. Excellent communication skills, both verbal and written. Strong organisational abilities with attention to detail. Proficient in using computer systems and dental software. Ability to work well under pressure in a fast-paced environment. A friendly disposition with a commitment to providing exceptional patient care. References would be requested
Job Type: Full-time

Pay: From 12.21 per hour

Expected hours: 36.25 per week

Work Location: In person