Job Description

Overview

We are seeking a friendly and organised Dental Receptionist to join our dental practice. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing administrative tasks efficiently. This role is crucial in ensuring the smooth operation of our practice and maintaining a welcoming environment for all patients.

Responsibilities

Greet patients warmly upon arrival and assist them with check-in procedures. Manage appointment schedules, including booking, rescheduling, and confirming appointments. Handle patient inquiries both in person and over the phone, providing accurate information about services and procedures. Maintain patient records with a high level of accuracy and confidentiality. Process patient payments and manage billing inquiries efficiently. Collaborate with dental staff to ensure seamless patient flow throughout the day. Assist in maintaining a clean and organised reception area. Perform other administrative duties as required to support the practice.

Experience

Previous experience in an office or administrative role is preferred, ideally within a healthcare or dental setting. Strong organisational skills with the ability to multitask effectively in a fast-paced environment. Excellent communication skills, both verbal and written, with a focus on customer service. Proficiency in using office software and dental management systems is advantageous. A positive attitude and a willingness to learn new skills are essential for success in this role.
If you are passionate about providing excellent patient care and possess the necessary skills to thrive as a Dental Receptionist, we encourage you to apply for this exciting opportunity.

Job Types: Full-time, Permanent

Pay: 24,420.00-27,000.00 per year

Work Location: In person