Serio Dental: Dentistry Awards 2025 Practice of the Year London
The award winning Serio Dental team is expanding , a dental specialist practice based in Northwest London, is currently seeking an organised and friendly Dental Receptionist to join our close-knit team. To work a minimum of three (or more) days per week.
Responsibilities:
1. Efficiently managing appointment bookings and cancellations.
2. Handling phone calls and emails professionally and promptly.
3. Assisting with patient billing and payment procedures.
4. Keeping reception area tidy and presentable.
5. Collaborating with team members to deliver high-quality patient care.
6. Welcoming patients and ensuring their comfort during their visit
7. Emailing patient reports
8. Contacting lapsed patients
Job Benefits:
1. Competitive Salary with Career Growth: Enjoy a competitive salary package with the potential for growth and progression into a Practice Manager role.
2. GDC Registration Fee Covered (if applicable): As a valued member of our team, Serio Dental will cover the cost of your annual GDC registration fee.
3. Indemnity Under Practice Principal: you will be indemnified under the Practice Principal's indemnity.
4. Performance-Based Bonuses: We reward exceptional work and contributions to the team through a performance based bonus structure - Patient plan sign up's up to 10 per sign up
5. Paid Online CPD: Your ongoing professional development is important to us - online CPD will be paid for by Serio Dental. We will also pay for courses that will aid your growth such as dental sedation training for nurses.
6. Birthday Leave: Celebrate your special day off work - we provide an additional paid day off on your birthday.
7. Commission Based on Targets: Achieve your targets and enjoy additional commission - we set clear KPIs to help you excel.
8. Experienced and Supportive Team: Be a part of our friendly, professional, and experienced team who have a track record of success.
9. Ongoing Support and Development Opportunities: We provide continuous support and opportunities for your personal and professional development.
10. Discounted Dental Treatments: Look after your own dental health with substantially discounted treatments for yourself.
Qualifications:
1. GCSE or equivalent.
2. Previous experience in a reception role, preferably in a healthcare setting.
3. Strong communication skills, both written and verbal.
4. Proficiency in basic computer applications.
5. Exceptional organisational skills and attention to detail.
6. A team player with the ability to also work independently.
7. Familiarity with dental terminology is a plus, but not required.
Working Patterns:
We're seeking a receptionist to become a part of our fun and dynamic team on a full-time basis. Our operating hours are Monday through Saturday, 08:00 - 18:00, with flexible shift patterns. We're open to negotiating working hours with the right candidate to ensure a mutually beneficial arrangement.
Salary:
We offer a competitive hourly rate that commensurate with experience and skills. The specifics will be discussed during the interview process.
At Serio Dental, we believe in investing in our staff and fostering an environment that promotes both professional and personal growth. If you're a committed individual looking to thrive in a vibrant and supportive setting, we would love to hear from you!
Serio Dental is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
We look forward to meeting our next team member!
Job Type: Part-time
Pay: From 12.50 per hour
Schedule:
Weekend availability
Work Location: In person
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