Job Description

Overview

We are seeking a friendly and organised Dental Receptionist to join our dynamic dental practice. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing administrative tasks efficiently. This role is essential in ensuring a smooth operation within the practice and contributing to a welcoming environment for our patients.

Responsibilities

Greet patients warmly upon arrival and manage their check-in process. Schedule appointments and manage the appointment calendar effectively. Handle incoming calls, addressing patient inquiries and providing information about services. Maintain accurate patient records and ensure confidentiality at all times. Process patient payments and manage billing inquiries. Assist with administrative tasks, including filing, data entry, and correspondence. Coordinate with dental staff to ensure seamless patient flow throughout the day. Uphold cleanliness and organisation of the reception area.

Experience

Previous experience in an office or administrative role is preferred, ideally within a healthcare setting. Strong communication skills with a focus on customer service excellence. Proficiency in using office software and equipment, including appointment scheduling systems. Ability to multitask and prioritise effectively in a fast-paced environment. Attention to detail and strong organisational skills are essential for maintaining accurate records.
If you are passionate about providing outstanding service in a dental environment and possess the necessary skills, we encourage you to apply for this rewarding position as a Dental Receptionist.

PLEASE ONLY APPLY IF YOU ARE INTERESTED IN THIS ROLE

Job Type: Part-time

Pay: 12.25 per hour

Expected hours: 22 per week

Benefits:

Company pension On-site parking Private dental insurance
Work Location: In person