Job Description

The role will involve some Saturday morning work, please only apply if you have this availability.

Genix Healthcare own and operate 15 newly refurbished Dental Practices across England.

We are now looking to promote our private dentistry treatments through the successful conversion of telephone and online based sales enquiries.

Your role will primarily be to manage both the inbound & outbound sales enquires via our recently established contact centre, based in our Leeds Head Office.

This sales role will see you engaging with patients on a personal level - we want you to bring your individuality to your calls - which in turn will enable you to present a seamless introduction of the best product or solution for them.

You'll take pride in building natural rapport with everyone you speak to, ensuring each patient leaves the call feeling valued and excited to start their journey with us.

At Genix Healthcare, we want to be known as the number-one choice for private dentistry, both for general work and cosmetic treatments, so delivering the "wow" factor on your calls will help us stand out from the crowd.

Job Objectives:

To build a trusting and caring relationship with each patient

To be calm, supportive, and understanding to patients needs and situations

To maintain high standards at all times and to take pride in the work that you do

Anticipate tasks for a smooth and efficient workflow

Maintain impeccable standards of customer service

To answer private patient enquiries with confidence

To actively promote Genix Healthcare private dental and hygiene plans, enrolling patients as necessary

Personally contribute towards a positive and motivated work environment

Job Types: Part-time, Permanent

Benefits:

WFH up to 3 days a week

On-site parking

Schedule:

Monday - Friday 1100 - 1700 or

Monday - Friday 1200 - 1800

Saturday - 0900 - 1300 (on a rota with other team members)

Supplemental pay types:

Performance bonus and incentives

Experience:

Sales within health care: 1 year (preferred)

Work Location: In office / Hybrid WFH.

Pay: From 12.72 per hour

Job Types: Part-time, Permanent

Pay: From 12.72 per hour

Schedule:

Day shift Monday to Friday Weekend availability
Work Location: In person