Dental Treatment Coordinator And Receptionist
London, ENG, GB, United Kingdom
Job Description
A Dental Receptionist/Treatment Coordinator with a sales background manages front desk operations, including patient scheduling and billing, while also acting as a sales professional to guide patients through treatment plans, negotiate costs, and drive case acceptance to increase clinic revenue. This hybrid role requires strong administrative skills, excellent customer service, confidence in sales and patient communication, and the ability to organize and prioritize tasks. Key Responsibilities
Front Office Management:
Greeting and checking in patients. Managing appointment schedules using dental practice management software. Handling patient accounts, records, and billing. Processing payments and submitting insurance claims. Maintaining office supplies and managing vendor relations.Treatment Coordination & Sales:
Explaining treatment options and financial arrangements clearly. Educating patients and their families about dental products and services. Addressing patient objections and negotiating treatment plans and costs. Building rapport with patients and fostering trust to encourage treatment acceptance. Collaborating with the dental team to ensure seamless patient flow.Patient Communication:
Providing compassionate, patient-centered support. Communicating effectively with patients, insurance providers, and dental staff.Essential Skills and Qualifications
Sales & Customer Service:
Proven sales or customer service experience, a strong ability to build rapport, and a confidence-building communication style.Communication:
Exceptional verbal and written communication skills.Organizational Skills:
Strong ability to multitask, manage time, and maintain accurate records.IT Proficiency:
Competency in Microsoft Office, email, and dental-specific software.Dental Terminology:
Familiarity with dental procedures and terminology is helpful.Professionalism:
A positive, compassionate, and patient-focused attitude.Job Type: Part-time
Pay: 16.00-17.00 per hour
Expected hours: 20 - 30 per week
Work Location: In person
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Job Detail
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Job IdJD3913460
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IndustryNot mentioned
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Total Positions1
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Job Type:Part Time
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Salary:Not mentioned
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Employment StatusPart Time
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Job LocationLondon, ENG, GB, United Kingdom
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EducationNot mentioned