Job Description

Job Summary

The Treatment Coordinator plays a vital role in ensuring a seamless experience for patients throughout their treatment journey. This position involves coordinating patient care, managing schedules, and facilitating communication between patients and healthcare providers. The ideal candidate will possess strong organisational skills and a commitment to delivering exceptional patient care.

Duties

Leading patients through our well established patient journey - offering treatments and ensuring we have strong patient conversion rates in the practice Ensuring a smooth patient journey process, booking in follow up appointments, completing check-ins, supporting with finance applications etc Ensuring the provision of excellent service to patients, quality of service, cost and delivery of performance in line with company strategy, targets and mission statement Providing support and direction to the wider practice team to enhance performance, skills and knowledge Plan & driving income targets for the practice through the utilisation of lead management and conversion skills Ensuring practice & patient journey compliance

Skills

Excellent communication skills, both verbal and written, with proficiency in English. Strong IT skills, including familiarity with electronic health records systems and office software. Background in nursing or healthcare is advantageous, providing insight into patient care protocols. Exceptional organisational abilities to manage multiple tasks efficiently while maintaining attention to detail. A compassionate approach towards patient care, demonstrating empathy and understanding in all interactions. Dentally software experience is preferred but not essential as training is provided
Job Type: Full-time

Pay: 15.00-16.00 per hour

Expected hours: 40 per week

Benefits:

Company events Company pension Employee discount
Schedule:

Weekend availability
Experience:

Dental Treatment Coordinator: 2 years (required) Dental receptionist: 1 year (preferred)
Work Location: In person

Expected start date: 02/06/2025